Help Desk Agent jobs in Maryland

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HELP DESK SPECIALIST

Reg or CII Exempt StaffQualificationsReg or CII Exempt StaffJob: Reg or CII Exempt StaffShift: Day JobOrganization: School of Dentistry - Information TechnologyJob Posting: May 23, 2024Unposting Date: Jun 12, 2024, 10:59:00 PM...

CompanyUniversity Of Maryland Baltimore
AddressBaltimore, MD
CategoryInformation Technology
Job typeFull Time
Date Posted 4 weeks ago See detail

Help Desk Specialist

University Of Maryland Baltimore

Baltimore, MD

Reg or CII Exempt StaffQualificationsReg or CII Exempt StaffJob: Reg or CII Exempt StaffShift: Day JobOrganization: School of Dentistry - Information TechnologyJob Posting: May 23, 2024Unposting Date: Jun 12, 2024, 10:59:00 PM...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

Help Desk Supervisor

Itcnp

Columbia, MD

Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...

Help Desk Support Specialist

Dobbs Defense Solutions

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Tier 1 Help Desk

Bigbear.ai

Columbia, MD

Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Help Desk Support Technician

Decisionpoint | Cortek

Baltimore, MD

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required

Highlight Technologies

Suitland, MD

Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...