Full-Time Technical Customer Support jobs in Massachusetts

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TECHNICAL SUPPORT SPECIALIST

Reading and understanding API documentation. Connecting to an FTP server. Reading CSV (comma-separated) files. Ability to dedicate 40 hours per week (significant overlap with 8-6 EST). Strong technical skills. Ability to troublesh...

CompanySpark Shipping
AddressBoston, MA
CategoryInformation Technology
Salary$106k-134k (estimate)
Job typeFull Time
Date Posted 3 weeks ago See detail

Technical Support Specialist

Spark Shipping

Boston, MA

$106k-134k (estimate)

Reading and understanding API documentation. Connecting to an FTP server. Reading CSV (comma-separated) files. Ability to dedicate 40 hours per week (significant overlap with 8-6 EST). Strong technical skills. Ability to troublesh...

Customer Support Engineer

Perkinelmer

Boston, MA

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...

HCM Analyst and Technical Support Expert

Ultimate Kronos Group

Lowell, MA

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

Technical Support Representative, NoveList

Ebsco Information Services

Remote - Massachusetts, United States

Address setup and support needs for NoveList products via email, chat, and phone with an emphasis on excellent customer service.. Provide technical information support for sales, marketing, and product management. Contribute to in...

Customer Support Associate

Business Development Firm

Newton, MA

$700 - $1,200 a week

Ensure a high level of customer satisfaction by using active listening skills to create and provide targeted product recommendations. Work with the sales support team to follow up with the customer on delivery dates, monthly or qu...

QA Software Engineer, Technical Support

Qt Group

Boston, MA

Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...

Director Customer Support

Ultimate Kronos Group

Lowell, MA

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

Tech Support/Customer Service Representative

Softub, Inc

New Bedford, MA

From $18 an hour

Health insurance. Dental insurance. Paid time off. Detail-oriented -- quality and precision-focused. Team-oriented -- cooperative and collaborative. Monday to Friday. Dependable -- more reliable than spontaneous. People-oriented -...