Full-Time Senior Customer Support jobs in New York, NY

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SENIOR MANAGER, CUSTOM DATA ANALYTICS ENGINEER

Develop and deploy BI and analytics solutions to extract actionable insights from data. Design and implement architectures for data collection, storage, and analysis. Design and implement advanced analytics solutions, such as pred...

CompanyYork State Department Of Labor
AddressNew York, NY
CategoryInformation Technology
Date Posted a week ago See detail

Senior Manager, Custom Data Analytics Engineer

York State Department Of Labor

New York, NY

Develop and deploy BI and analytics solutions to extract actionable insights from data. Design and implement architectures for data collection, storage, and analysis. Design and implement advanced analytics solutions, such as pred...

Senior Customer Success Manager

Epidemic Sound

New York, NY

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

IT Specialist (Customer Support)

National Park Service

New York, NY

Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee. Internal to an agencyCurrent federal employees of this agency. Land & base managementCertain current or former t...

Customer Support Associate

Ash

New York, NY

Manage support inboxes. Open and close inbound tickets daily. Investigate and triage inquiries. Determine proper course of action and assign or escalate to team members as needed. Keep internal ticketing system tickets organized a...

Customer Support Specialist

Yehuda Diamond Co.

New York, NY

$50,000 - $60,000 a year

Remotely train customers how to operate the product via zoom meeting or phone calls. Prompt support troubleshooting requests. Provide accurate consultation to help users read test results. Customer onsite support. Ensure customer...

Senior, Customer Versioning

Macy’s

New York, NY

$102,960 - $171,600 a year

Build Customer Versioning strategy, approaches, and implementation from key customer segmentations to connect and map into customer messaging boards for all Macys campaigns across promotional and lifecycle omnichannel communicati...

Customer Support Specialist (Overnight) - Long Island City, NY

Accommodations Plus International

New York, NY

Serve as API's on-site liaison with the airline partner, providing support, guidance and training. Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must...

Technical Customer Support, US

Channable

New York, NY

$62,000 a year

A self-starter with a history of working in a fast-paced environment - we are a growing team at Channable US;. Have knowledge of the eCommerce industry either through your time at an agency, a retailer, or even running your own eC...

Senior Director, Technical Support

Aspca

New York, NY

$169,000 - $181,000 a year

Provide strategic leadership and vision for the IT help desk department Monitor and manage a team of IT professionals, ensuring they have the tools and training needed to excel Foster a collaborative and customer-centric approach...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

ISG Specialist Business Support Senior Analyst

Bank Of America

New York, NY

The role will help support the teams data infrastructure maintenance and ongoing development, as well as support reporting routines across the teams. The role will also help support various business enablement and governance func...

Senior Manager, Customer Go To Market and Segmentation

Macy’s

New York, NY

$102,960 - $171,600 a year

Design customer segmentation and audience strategy, creating customer segmentation mapping and matrix against actionable customer campaign channels and vehicles. Drive customer and data-centric strategies to create key Go To Marke...

Senior Production & Technology Support Engineer (Remote)

Nbcuniversal

New York, NY

Support live programming for NBCU Local, MSNBC, CNBC, TODAY, Nightly News, Dateline, Telemundo, and other NBCU shows and networks. Responsible for the support of live production operations within the facility for on-air production...

Senior Direct Support Professional

Community Options New York

Brooklyn, NY

$19 an hour

Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP). Assist with training team members to support programmatic initiatives,...