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Full-Time Global Service Desk jobs

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SERVICE DESK TECHNICIAN

Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...

CompanyPenn Foster Group
AddressChandler, AZ
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Service Desk Technician

Penn Foster Group

Chandler, AZ

Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...

2 months ago seen See more...

Service Desk Analyst

Kubota

Gainesville, GA

Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and pro...

2 months ago seen See more...

Systems Admin/Service Desk Technician

Spathe Systems

Fayetteville, NC

Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...

2 months ago seen See more...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

2 months ago seen See more...

Service Desk Technician

Marken

Durham, NC

Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...

2 months ago seen See more...

Service Desk Technician

Infopeople Corporation

Fort Myers, FL

This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...

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Service Desk Support Analyst

Frontline Managed Services

Saint Louis, MO

You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...

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Service Desk Technician - ITIL Methodology

Raag Solutions

Raleigh, NC

Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...

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Service Desk Technician I

Wurth Industry Of North America

Birmingham, AL

Serve as the first point of contact for End Users seeking technical assistance over the phone or email. Perform technical support to internal End Users to ensure swift service restoration on a variety of systems and applications...

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Service Desk Technician

Antero Technology Services

Colorado Springs, CO

The Service Support Center is staffed 24x365; you might support either Days, Swings, or Nights. Actively participate in a collaborative team environment, trading knowledge with teammates. Resolve technical problems and answer ques...

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Service Desk Analyst I

Ps Logistics

Birmingham, AL

Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment. Analyze, troubleshoot, diagnose, and repair hardware and software issues. Assist in user manageme...

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Service Desk Analyst

Juno Search Partners - Open Positions

Wayne, PA

Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...

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Service Desk Technician

Chas

Spokane, WA

Medical, Dental, & Vision Insurance. Paid Time Off (PTO) - up to 6 weeks of PTO per year. Childcare Stipend - contribution of $5,000 per year to the employee's dependent care spending account. Loan Reimbursement - reimbursement fo...

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Service Desk Representative

Florida State University

Tallahassee, FL

Provides direct support in a call center environment, providing phone coverage, basic troubleshooting, call routing, ticket entry/processing, ticket escalation, customer and client satisfaction and follow-up calls and email.Provid...

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Service Desk Analyst I (Information Technology - College of Medicine)

Florida State University

Tallahassee, FL

Responsible for troubleshooting computer hardware and software for solutions. Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including...

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Linux Service Desk Administrator

Bae Systems

Annapolis Junction, MD

Conduct routine system maintenance checks. Perform hardware and software installations. Assist in troubleshooting software (including applications), hardware technical issues (including peripherals) utilizing ServiceNow ticketing...

2 months ago seen See more...

Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

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Manager, IT Service Desk Technologies

Marriott

Atlanta, GA

NPosition Type ManagementJOB SUMMARYThe Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM...

2 months ago seen See more...

Air Force Cloud1 Service Desk

Saic Motor

HANSCOM AFB, MA

Point of contact for Cloud One Service Now Tier 2 and 3 tickets for IL-4, IL-5, IL-6 (NIPRNet / SIPRNet) SAIC Coordinator / Account Creator POC for of SAAR C1FAMS/R4 process Support other Service Desk activities as needed Provide...

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Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

2 months ago seen See more...

Service Desk Agent - Greenville, SC

Epsilon, Inc.

Greenville, SC

Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes. Create Service Desk tickets utilizing ticketing software and ensure proper ticket es...

2 months ago seen See more...

IT Service Desk Manager

Randa Corp

Dallas, TX

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

2 months ago seen See more...

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

2 months ago seen See more...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

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Contracting System/Service Desk Administrator - Clearance Required

Logistics Management Institute

Huntsville, AL

Provide on-site functional and technical support as a system administrator, for all of MDAs contracting directorates and program offices, communicating a variety of Government automated enterprise business systems to non-technica...

2 months ago seen See more...

Service Desk Agent

Stanford Health Care

Newark, CA

$29.02 - $37.00 an hour

Respond to calls, webchats, and emails from SHC end users. Perform initial diagnosis and support of incidents and service requests. Consistently resolve incidents and service requests on first contact for common IT issues, using S...

2 months ago seen See more...

Service Desk Analyst II / IS - Service Desk / Full Time

Children's Hospital Los Angeles

Los Angeles, CA

$58.3K - $73.8K a year

Good problem solving, communication, results oriented, team oriented and customer service skills. Excellent analytical, written, and verbal communication skills are a must. Strong communication skills; must clearly be able to comm...

2 months ago seen See more...

Service Desk Technicican

Usan

Norcross, GA

$37.7K - $47.7K a year

Serve as the first point of contact for customers seeking technical assistance over email and phone. Manage various types of tickets in ServiceNow and seek resolution within company standards and customer expectations. Audit Servi...

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Service Desk Technician

Vip It Inc

Oakland, CA

$60,000 - $65,000 a year

401(k). Dental insurance. Health insurance. Paid time off. Professional development assistance. Vision insurance. 1 year. 2 years. 3 years. Monday to Friday....

2 months ago seen See more...

Service Desk Administrator

Convergence Networks

Lansing, MI

$18 - $22 an hour

Resolve customer tickets on the first contact, but also be able to determine when issue scope requires that a ticket be escalated to a System or Network Administrator or other support resource. Maintain accurate records on communi...

2 months ago seen See more...

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What companies are hiring for Full-Time Global Service Desk jobs?

The top companies hiring now for Full-Time Global Service Desk jobs are Teladoc Health, Wellbore integrity Solutions,

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