Full-Time Global Service Desk jobs
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SERVICE DESK AGENT
Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...
| Company | Contact Government Services, Llc |
|---|---|
| Address | Houston, TX |
| Category | Information Technology |
| Salary | $53.7K - $68K a year |
| Job type | Full-time |
| Date Posted | 4 weeks ago See detail |
Service Desk Agent
Contact Government Services, Llc
Houston, TX
$53.7K - $68K a year
Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...
4 weeks ago seen See more...
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Enterprise Service Desk Technician
Ars Aleut Construction
San Antonio, TX
Delivers Tier 1, Service Desk Level I support which consists of Creating tickets, performing initial troubleshooting, and documenting the steps taken to resolve an incident. Provides basic knowledge and support on MicroSoft operat...
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Service Desk Supervisor
Saic Motor
STERLING, VA
Manage Service Desk Agents and Dispatch processes in support of all CBP and Border Patrol sites.. Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch Chiefs, and...
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Service Desk Agent
Saic Motor
Remote - Tate, GA
Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...
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Service Desk Agent
Saic Motor
Remote - Texas, United States
Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...
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Service Desk Technician Ii - Washington, United States - Gridiron IT
Gridiron It
Washington, United States
Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....
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Service Desk Associate - Columbia, United States - FEI Systems
Fei Systems
United States
Build rapport and elicit problem details from nontechnical or technical customers. Provide timely, efficient and pleasant follow up to user questions or issues. Communicate customer priorities regarding incidents and problems to s...
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Technician I or II - Service Desk - 2 Positions to be Filled
Sam Houston State University
Huntsville, TX
Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdfOccupational Category:Technical/Para-ProfessionalDepartment:IT EngagementDivision:Information TechnologyOpen Date:03/08/2024Open Unti...
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Service Desk Associate
River City Bar Grill
Titusville, FL
Greet and check guests in Customer service, phone and computer skills Multitasking Ability to answer questions about specials, promotions, discounts and services available Performing opening/closing duties Balance cash, receipts a...
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IT Service Desk Technician
Elmet Technologies Llc
Euclid, OH
Building, deploying, and support of Windows workstations including laptops, desktops, and engineering workstations, as well as servers. Troubleshoot and resolve complex hardware and software issues related to desktops, laptops, pr...
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Sr. Manager, IT Service Desk
University Of Miami
Miami, FL
Leads a team of endpoint solutions engineers to design, implement, and support endpoint infrastructure across the organization.. Develops and implements endpoint security strategies, policies, and procedures to mitigate security r...
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IT Service Desk Support Staff (2 Vacancies)
Middlesex Community College
Bedford, MA
User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...
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Service Desk Technician-Corpus Christi, TX-2530
Directviz Solutions, Llc
Corpus Christi, TX
Working knowledge and experience with MS Windows 10. Working knowledge and experience with MS Office 20XX and up. General working knowledge and experience with printers. Desktop/printer troubleshooting skills. Active Directory Use...
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Service Desk Engineer
Orsini Specialty Pharmacy
Elk Grove Village, IL
Bachelors Degree in Information Technology, Computer Science, Management Information Systems, related field or equivalent experience. MCSE, ITIL and Cisco certifications preferred. Prior experience in the healthcare, pharmacy, or...
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Computer Service Desk Technician I
Phoenix Staff Inc
Anchorage, AK
Responds to Service Desk Incidents, Major Incidents, Security Incidents, Service Requests and Work Requests that fall into his/her queue in a timely fashion. Experience managing ticketing system. Defines new processes or ways of p...
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Human Services Service Desk Manager
County Of Sonoma
Santa Rosa, CA
We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.As the largest agency in Sonoma County government, our mission is to protect vulnerab...
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Human Services Service Desk Manager
County Of Sonoma, Ca
Santa Rosa, CA
Planning, organizing, and directing the work of Service Desk support staff. Scheduling shift coverages and periodically reviewing staff work for quality and timely completion of assigned duties. Administering and managing the IT S...
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Associate Service Desk Engineer
Triumph Financial
Dallas, TX
Receiving and responding to customer inquiries and requests via phone, email, or chat. Providing technical support and assistance for hardware and software issues. Troubleshooting basic problems with computer systems, applications...
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Customer Service Desk
Custom Personnel
Redding, CA
Greeting customers. Providing exceptional Customer Service. Answering product questions. Scheduling appointments. Answering phones. Directing customer calls. Typical clerical duties....
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Customer Support Specialist I - Service Desk
Health First
Rockledge, FL
Maintains a high level of compliance in assigned areas of responsibility, abides by established Health First Information Security policies and procedures. Follows the troubleshooting documentation for information systems support,...
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Service Desk Specialist
Rock Valley College
Rockford, IL
Position Type:Technical/ProfessionalDate Posted:2/13/2024Location:Main CampusPosition Title: Service Desk SpecialistDepartment: Information Technology (INT)Division: Information Technology (INT)Employee Status: Full Time (7:00am-4...
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Service Desk Analyst
Keno Kozie Associates
Southfield, MI
We are looking for After Hours candidates (2nd Shift/Weekends). We offer Competitive Pay with Shift Differential during After Hour shifts. . In-office work expectation Weekdays, but hybrid work on Weekends. . Serve as the first po...
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Service Desk Technician
Americor
Scottsdale, AZ
Be the first point of contact for internal support requests. Support customers via phone and email. Categorize and prioritize tickets correctly. Complete and correct resolution of requests; supplies answers by finding problems, re...
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Service Desk Coordinator
Kore1 Technologies
Phoenix, AZ
This role involves Level 1 support, and basic AV skills would be a significant advantage.Key Responsibilities:* Answer incoming calls and respond to customer inquiries promptly and professionally* Create and manage customer...
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Request Fulfillment Service Desk
Travel + Leisure
Delaware, United States
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.ITA strong candidate has been identified for this position.Where Memories Start with YouHo...
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Service Desk Analyst (Technical or Patient Support)
Unity
Albuquerque, NM
High School diploma or G.E.D. equivalent/and or experience. Previous experience in a Customer Service Environment Working knowledge of PC operations Excellent verbal and written communication skills. Able to multi-task using multi...
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Service Desk Manager
It Avalon
Las Vegas, NV
Lead and manage the Service Desk team, providing guidance, support, and fostering a positive work environment. Oversee day-to-day operations of the Service Desk, ensuring timely and effective resolution of technical issues. Develo...
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Service Desk Support Tech (Multiple Positions)
Florida State University
Tallahassee, FL
Support ranges from providing general information and assistance with workflow submissions to technical troubleshooting for the IT Services suite, including detailed desktop, application, networking (wired and wireless), account m...
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Service Desk Technician
Central Hudson Gas & Electric Corp.
Poughkeepsie, NY
Competitive compensation. Medical, Dental, and Vision insurance. 401(k) Retirement Savings Plan with substantial company match. Life and Travel Insurance. Tuition Assistance. Wellness Reimbursement Program. Paid Holidays and Vacat...
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IT Service Desk Technician - Tampa, United States - Penske Truck Leasing
Penske Truck Leasing
United States
At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people. Major Responsibilities: Pr...
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