Customer Management Specialist

No Relocation Assistance Offered
# 158596 - Schaumburg, Illinois, United States
Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

In today's dynamic retail environment, it is an exciting time to join the Customer Development team at Colgate! Our highly energetic and focused Customer Team is dedicated to driving growth for Colgate-Palmolive in this constantly evolving landscape. What role will you play as a member of the Customer Development team?

As the Customer Management Specialistsupporting Grocery Retail and Operations, you will help to grow sales, increase the share of market, improve services, and identify supply chain efficiencies. You will support the relationship between Colgate and Grocery Retail and Operations, communicating our corporate and brand strategies, understanding customer objectives and strategy, and ultimately ensuring maximum profitability and a plan where we all win. You'll develop and present business plans and understand and refine plan implications and customer input to better build growth through increased market share and financial return.

What you will do

• Identify areas of opportunity for products and programs, develop Customer Marketing strategies that incorporate consumer insights, and have an awareness of competitor activity to create promotional strategies
• Partner cross-functionally with internal teams, brokers, and the customer retail team, leading with mutual trust and integrity to achieve deliverables and execute against strategy and goals
• Seek opportunities to improve and propose creative solutions. Be able to adapt and adjust the strategy with the customer, revisit objectives and gain insights from pre and post evaluation and return on investment analyses to ultimately incorporate findings into future strategies
• Understand business trends in each account through fact-based analysis on brand share, pricing, promotion levels, and trade class development along with understanding the efficiency of different investment levers

Required qualifications

• Bachelor's Degree
• 3+ years in sales roles or adjacent experience

Preferred qualifications

• Experience working with a syndicated service (Nielsen, IRI) account
• Experience working in consumer product goods
• Strong familiarity with Microsoft Office Suite
• Google Suite proficiency (i.e, Sheets, Slides, Docs)

Compensation and Benefits
Salary Range $66,000.00 - $90,500.00 USD
Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.
Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

• Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.
• Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements
• Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually
• Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually
• Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year
• Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements)

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.
For additional Colgate terms and conditions, please click here.
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