Full-Time Contact Center Analyst jobs in Chicago, IL

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BUSINESS ANALYST- CONTACT CENTER

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

CompanyAdtalem Global Education
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 16 hours ago See detail

Business Analyst- Contact Center New

Adtalem Global Education

United States

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Contact Center Analyst

Walden University

Chicago, IL

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Analytics & Reporting Analyst - Contact Center - Full Time - Days - Midtown

Newyork-Presbyterian Hospital

New York, United States

$60,500 - $80,500 a year

Experience in a shared service and/or Contact Center environment Experience working with Salesforce and/or Epic Bachelor's Degree or equivalent work experience 2+ years of related Analytics experience within Healthcare and/or Oper...

Senior Software Engineer, Contact Center

Zoom Video Communications Inc

Remote - Oregon, United States

Collaborating with multidisciplinary teams to understand project requirements and objectives. Demonstrated technical proficiency, especially in Java development and cloud-based software architecture and Springboot. Overseeing the...

Student Accounts Contact Center Agent I

Liberty University

Remote

The SACC Agent provides excellent customer service to students and families in the Contact Center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Individual must not...

Athletic Trainer Contact Center Rep

Uchealth

United States

Certified Athletic Trainer. Bachelor's degree. Certification by the Board of Certification for the Athletic Trainer (BOC). State licensure as an Athletic Trainer. Full medical, dental and vision coverage. Retirement plans to inclu...

Tier 1 Security Operations Center Analyst

Google

Reston, VA

Bachelor's degree or equivalent practical experience. Completed course offerings listed in DoD 8140 Training repository, or CEH, GSEC, or Security+ certification.. 3 years of experience in cyber security, technical project managem...

Communications Analyst - Beeck Center for Social Impact Innovation - Georgetown University

Georgetown University

Washington, United States

Bachelor's degree in communication, marketing, or similar degree [comparable work experience may be accepted in lieu of a degree]. Highly motivated and accountable, with strong teamwork and collaboration skills. The ability to lea...

Security Operations Center Analyst (Night Shift)

Google

Reston, VA

Bachelor degree or equivalent practical experience. Completed course offerings listed in DoD 8140 Training repository, or CEH, GSEC or Security+ certification.. 3 years of experience in cyber security, technical project management...

Security Operations Center Analyst II - Remote

Center For Internet Security, Inc.

United States

$80,900 - $112,300 a year

Base salary is determined on a number of factors including, but not limited to, education, experience and skills Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire $500 wellness card...

COR Scheduling Contact Center Advisor (Remote)

Aaa Club Alliance

Remote

$16 - $19 an hour

A competitive base hourly rate of $16.00 - $19.00; dependent upon salary zone and experience; paid biweekly. Paid Training Computer equipment provided by AAA Club Alliance and shipped to your home. Nearly 4 weeks of Paid Time Off...

Contact Center Specialist Remote

Marine Credit Union

Minnesota, United States

$38.5K - $48.7K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

Contact Center Assistant Manager (Suwanee, GA)

Vystar Credit Union

Georgia, United States

$38.7K - $49K a year

Coaches, counsels, mentors, develops and evaluates performance for a team of specialist to achieve expert customer service levels and achieve department goals. Gives continuous feedback to ensure employee is meeting goals. Ability...

Contact Center Representative

Credit Union Of New Jersey

New Jersey, United States

$18 - $20 an hour

Excellent compensation . Benefits package for all full-time employees including medical, dental, prescription and vision insurance. 401(k) plan, with company match. Tuition reimbursement. Life & disability insurance. Voluntary sup...

Contact Center Team Lead

Hackensack Meridian Health

New Jersey, United States

$37.7K - $47.7K a year

Provide continual evaluation of processes and procedures, suggesting methods to improve areas of operation, efficiency and service. Provide Contact Center team members with support and respond to escalations. Communicate informati...

Clinic Contact Center - Patient Service Agent, Full Time

Mercy

Missouri, United States

$28.9K - $36.6K a year

Education: High School Diploma or Equivalent Experience: Telephone Customer Service experience, or Face-to-Face Customer Service experience, or Previous Healthcare experience. Other Skills and Knowledge: Data Entry, ability to mul...

Contact Center Patient Care Representative

Orthocincy

Kentucky, United States

$28.8K - $36.5K a year

Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system. Uses computerized system to match physician/clinician availabili...

Customer Service Representative – Contact Center

Ttec

Texas, United States

Answer incoming communications from customers. Be the face and smile of the operations. Conduct research to provide answers for customers to resolve their issues. 6 months or more of Customer Services experience. High school dipl...

Representative Contact Center W

Travel + Leisure

Delaware, United States

We Put the World on VacationRepresentative Contact Center WA strong candidate has been identified for this position.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an...

Manager Workforce Management | Contact Center

Liberty Dental Plan

Nevada, United States

$79,389 - $99,305 a year

Responsible for managing Workforce Management Team comprised of Intraday Specialists, Reporting Specialists, and Business Analyst. Use data to understand business trends to increase efficiency and refine processes. Responsible for...

Contact Center Workforce Manager

Tidal Basin

Remote

$76.4K - $96.7K a year

Develop productivity and service standards for efficient staffing and exceptional caller experience. Lead the Workforce Management department, acting as the primary contact for all scheduling aspects including forecasting, utiliza...

Contact Center Trainer- Remote

Vivio Health

Remote - Oregon, United States

Lead the development and execution of comprehensive training programs for team members, ensuring alignment with organizational goals and standards.. Deliver engaging and interactive training sessions virtually, to onboard new emp...

Bilingual Customer Service Representative - Spanish-English – Contact Center

Ttec

Texas, United States

Up to $17.92 per hour

Answer incoming communications from customers. Be the face and smile of the operations. Conduct research to provide answers for customers to resolve their issues. 6 months or more of Customer Services experience. High school diplo...

Contact Center Specialist - Bengali Bilingual (Remote)

Kinship Health

Chicago, IL

$45,000 - $50,000 a year

401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Are you able to type 45 WPM? What is your desired salary? High school or equivalent (Preferred). call center: 1...

Coordinator - Contact Center Administration (Chicago or Houston)

United Airlines

Chicago, IL

Performs a wide broad range of administrative support functions to assist managers and supervisors. Tackles the lead role to ensure clerical activities associated with the administrative functions are maintained at the highest sta...

Member Contact Center Sales Associate (FT and PT)

Aaa Club Alliance

Remote

$15.50 - $19.00 an hour

Work from home. Computer equipment provided. 6 Paid Company Holidays plus 2 floating Holidays Paid virtual training. Company- wide Career mobility opportunities 3+ weeks of Paid Time Off in addition to paid Holidays Competitive ho...

Contact Center Supervisor (Remote Opportunity)

Regions

Alabama, United States

$52.3K - $66.3K a year

You may review, modify, or update your information by visiting and logging into the careers section of the system.Primary ResponsibilitiesPlans, directs, supervises, and evaluates work flow to meet operational requirements, recomm...

Contact Center Representative - Onsite

Educational Federal Credit Union

Florida, United States

Some Saturday work required. Paid Holiday. Paid Birthday. Paid Sick and Personal Days. Paid Vacation. Retirement/401K with matching contributions. Medical, Dental and Vision Insurance. Life Insurance and Long Term Disability. Tuit...

Talent Development Lead - Contact Center

Flagstar Bank

Remote

$47,500 - $67,500 a year

Develop content for and facilitate new hire huddles, answering questions and providing follow up training throughout the new hire process Oversee new hire instant message real time support; lead phone time portion of new hire trai...

Tier 2 Security Operations Center Analyst (Night Shift)

Google

Reston, VA

Bachelor's degree or equivalent practical experience. Completed course offerings listed in DoD 8140 Training repository, or CEH, GSEC or Security+ certification.. 5 years of experience in technical project management, stakeholder...