Director Of Customer Success jobs in New York

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DIRECTOR OF CUSTOMER SUCCESS

Sets the vision and plan for the Customer Success organization, focused on driving product adoption, customer program optimization and a positive customer experience, to deliver strong net retention and customer loyalty. Executes,...

CompanyBestpass
AddressLatham, NY
CategoryInformation Technology
Salary$140,000 - $150,000 a year
Date Posted 2 months ago See detail

Director of Customer Success

Bestpass

Latham, NY

$140,000 - $150,000 a year

Sets the vision and plan for the Customer Success organization, focused on driving product adoption, customer program optimization and a positive customer experience, to deliver strong net retention and customer loyalty. Executes,...

Director Trust and Safety & Customer Success

Gettr Usa

New York, NY

Lead the development and execution of GETTRs Trust & Safety strategy, policy, procedures and processes. Build and lead an impactful Trust & Safety team, including moderation, escalation, investigations, fraud monitoring, and lega...

Customer Success Manager New

York State Department Of Labor

New York, NY

Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts. Responsible for assisting faculty in implementing and integrating Wiley's digital solutions. . Consult with ins...

Senior Customer Success Manager New

Epidemic Sound

New York, NY

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

Senior Director, Customer Success

At Foursquare

New York, NY

Lead a team of 30-35 Customer Success Managers of varying experience levels, many of whom are in earlier stages of their career. Mentor and develop the team through professional career development and personal empowerment, enablin...

Director Customer Success

Incredibuild

New York, NY

$175,000 - $190,000 a year

Strategic Vision: Develop and communicate a strategic vision for Customer Success aligned with Incredibuild's overall business objectives. Identify new opportunities for growth, innovation, and differentiation in Customer Success...

Associate Director, Legal Counsel, Customer Con...

A Biotechnology Research Company

New York, NY

To review moderate to complex solicitations and work closely with the sales organization to prepare specialized and/or non-routine responses to requests for proposals, bids, tenders and contracts To analyse and negotiate contract...

Director Customer Logistics - Retail Vertical

York State Department Of Labor

New York, NY

Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation. Represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

Customer Success Manager, Workday + HiredScore

Workday

New York, NY

Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...

Customer Success JOB Training Program

Year Up

New York, NY

$525 per week

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mello...

Customer Success Manager - Investors Vertical

Similarweb

New York, NY

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

Entry Level Customer Success Opportunity

Year Up

New York, NY

$525 per week

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mello...

Customer Success Manager - Industrial

Pix11

New York, NY

Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...

Director Customer Logistics - Ryder Last Mile (REMOTE)

York State Department Of Labor

New York, NY

Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation. Represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR...

Director NTID Student Success Center

York State Department Of Labor

New York, NY

Lead efforts within college of NTID to enhance Student Success with focus on retention and graduation rates. Responsible to track first year student progress to ensure Student Success and retention. Lead efforts to reduce persiste...

Customer Success Associate

At Foursquare

New York, NY

Support efforts across the Customer Success team, working cross functionally at times between Sales, Data Operations, Finance, Product, and Engineering to ensure execution is of the highest quality and timely fashion. Manage day-t...

Executive Assistant Business Partner - Customer Success & NYC Site

Intuit

New York, NY

Intuit is seeking an Executive Assistant based out of our New York City office to be a strategic Business Partner to the Director of Customer Success Business Operations & NYC Site Leader. The Executive Assistant will be responsib...

Customer Success Manager, Enterprise - East

Ironclad

New York, NY

Onboarding & Adoption: Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a small portfolio of enterprise customers. Enablement & Partnership: Assist with executive business reviews,...

Enterprise Customer Success Manager

Muck Rack

New York, NY

$85,000 a year

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Customer Success Manager - B2B SaaS (Remote)

Localize

Kingston, NY

$88.5K - $112K a year

Build and nurture long-term customer relationships and partnerships to ensure customer satisfaction and success. Partner with customers to ensure successful adoption and identify opportunities for upsell and expansion. Be accounta...

Customer Success Manager, Marketing Services

Arizent

New York, NY

Partner with sales reps to manage clients, supporting 2-3 sales reps. Liaison between product development and team leaders to determine inventory availability. Review/audit contracts prior to product development sending to sales....

Entry Level Customer Success Specialist

Reynolds And Reynolds

Albany, NY

$52,000 - $55,000 a year

Bachelors Degree or equivalent experience Must be a self-starter with good time management skills Strong written and verbal communication skills Excellent customer service and organizational skills Ability to build strong custome...

Customer Success Sales Representative ($75K - $350,000 +)

Bas Services Inc

New York, NY

$75,000 - $350,000 a year

Make high-volume outbound calls (300+) to prospective investors. Communicate with a confident message that appeals to potential investors. Identify and contact potential investors. Use online platforms to raise investments. Mainta...

Customer Success Operations Intern

Braze

New York, NY

$24 an hour

Support all aspects of the CS Strategy & Operations team responsibilities. Become an expert in the Customer Success Manager day to day responsibilities and process to better understand and support the team. Analyze usage data and...

Customer Success Manager (ME)

Workday

New York, NY

$84,000 - $155,600 a year

3+ years of functional HCM or Financial domain experience. 3+ years proven experience supporting customer relationships. 3+ years experience in a customer-facing professional services role (consulting, implementation, project or a...

Customer Success Manager

Launchmetrics

New York, NY

$80,000 - $85,000 a year

Be an expert on system functions and features to become a strategic advisor for clients, continuously driving product value and ROI. Assist in pre-sales system demonstrations and technical meetings and complete necessary SOWs for...

Customer Success Manager

Synthesia

New York, NY

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers.. Build and nurture strong rel...

Resy Customer Success Manager - New York

Amex

New York, NY

$60,000 - $110,000 a year

Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...

Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...