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DIRECTOR OF CONTACT CENTER OPERATIONS

Maintains Operational Standards. Formulates, implements, and communicates operational policies and procedures. Plans, executes, and implements strategic objectives identified in support of the Companys overall Strategic Plan. Coo...

CompanyGt Independence
AddressMishawaka, IN
CategoryInformation Technology
Salary$88.1K - $111K a year
Job typeFull-time
Date Posted 2 months ago See detail

Director of Contact Center Operations

Gt Independence

Mishawaka, IN

$88.1K - $111K a year

Maintains Operational Standards. Formulates, implements, and communicates operational policies and procedures. Plans, executes, and implements strategic objectives identified in support of the Companys overall Strategic Plan. Coo...

2 months ago seen See more...

Claims Contact Center Representative New

Usaa.

San Antonio, TX

Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of rol...

18 hours ago seen See more...

Director, Contact Center Ops Analysis

Geico

Chevy Chase, MD

$143,000 - $224,000 a year

Identify Operations savings and improvement opportunities, package insights in a compelling way that motivates Operations leaders to act. Collaborate with Operations leaders and ensures business needs are translated into insights/...

3 weeks ago seen See more...

Center Director New

Kindercare Learning Centers

Noblesville, IN

Hire, engage and develop a team of best in class educators to be passionate and committed professionals Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relat...

20 hours ago seen See more...

Mgr Contact Center Technology

Parallon

Earth City, MO

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

2 days ago seen See more...

Asst. Director of SOVA Community Food and Resource Center

Jewish Family Service Of Los Angeles

Los Angeles, CA

2+ years of organizational, management and supervisory experience applicable to overseeing day-to-day operations of large food distribution programs. Minimum of BA degree in related field. Strong computer skills, database manageme...

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Center Medical Director (CMD)

Csl

Michigan City, IN

Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Tit...

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Child Development Center Director

Commander, Navy Installations

Virginia Beach, VA

The publicU.S. Citizens, Nationals or those who owe allegiance to the U.S. Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment. Must pass a pre-employm...

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Contract Center Medical Director/Center Physician (Backup)

Csl

Rochester, NY

Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.4. Performs additional services as and when requested by the company.Educati...

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Center Medical Director (CMD)

Csl

Rochester, NY

Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Tit...

yesterday seen See more...

Director NTID Student Success Center

York State Department Of Labor

New York, NY

Lead efforts within college of NTID to enhance Student Success with focus on retention and graduation rates. Responsible to track first year student progress to ensure Student Success and retention. Lead efforts to reduce persiste...

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Dialysis Center Director-Relocation Assistance

Ams Renal

Sacramento, CA

WHAT WE EXPECT OF YOUYou will play a vital role to ensure that we deliver on our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our com...

2 days ago seen See more...

AP Fellowship Program Director - Emergency Medicine - Arrowhead Regional Medical Center

Vituity

Colton, CA

Oversee the quality of education, curricula, and experiential rotations. Responsible for the overall administration, management, organization, evaluation, teaching, supervision, precepting and, scholarship. Establish the clinical...

2 days ago seen See more...

Center Director

Kindercare Learning Centers

Ashland, MA

Hire, engage and develop a team of best in class educators to be passionate and committed professionals Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relat...

2 days ago seen See more...

Senior Director Customer Care, Contact Center- Chat

Optimum

Long Island City, NY

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

3 weeks ago seen See more...

Director Contact Center AI Workflow Development

Work From Home

Nashville, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

2 months ago seen See more...

Director Contact Center AI Workflow Development

East Houston Regional Medical Center

Houston, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

2 months ago seen See more...

Senior Operations Contact Center Engineer

Koin

Tualatin, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

3 days ago seen See more...

Senior Operations Contact Center Engineer

Koin

Newberg, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

3 days ago seen See more...

Senior Operations Contact Center Engineer

Koin

Gresham, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

3 days ago seen See more...

Business Analyst (Contact Center)

V R Della Infotech Inc

Rahway, NJ

Position 1:Title: Sr. Business AnalystLocation: Upper Gwynedd, PA and/or Rahway, NJ(Must be onsite PA in for 2 days a week)Duration: 12 monthsA Sr. Business Analyst for the Contact Center for Headquarter SalesFor Adverse EventsNee...

3 days ago seen See more...

Team Leader (FHA Mortgage Contact Center)

Leidos

Albuquerque, NM

Coordinate and lead employee training programs. Provide ongoing performance monitoring, mentoring, and coaching.. Provide subject matter expertise to the team on Federal Housing Administration (FHA) policies and procedures.. Assis...

3 days ago seen See more...

Contact Center IS Engineer

Biospace

Washington, DC

Works with the Senior Manager, Collaboration Operations, Operations Voice Lead, Contact Center Architect and Managed Service Provider to ensure system availability for Contact Center Services. Primary DWX-Amgen Assist relationship...

4 days ago seen See more...

Senior Director, Medical Proficiency Acceleration Center (MPAC)/OG&E)

Biospace

Basking Ridge, NJ

With more than 100 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 16,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medic...

3 days ago seen See more...

Director Workplace Management, Distribution Centers

Adidas

Spartanburg, SC

KEY RESPONSIBILITIES Lead various tasks with high complexity and regional / functional responsibility that require in-depth operational experience in the respective area. Lead, create, manage and deliver consistent, first...

3 days ago seen See more...

Clark, NJ - Assistant Director of Art Center Operations

One River School Of Art And Design

Clark, NJ

You thrive in an environment that is busy, varied and requires a wide skill set. You have strong commitment to providing a high touch, high quality customer experience . You have a demonstrated passion for art and the contemporary...

3 days ago seen See more...

Assistant Director, Career Development Center

Alfred University

Alfred, NY

United States, New York, Alfred

Serve as the primary career adviser for all currently enrolled students and alums, offering resume writing, interviewing, job search and salary negotiation, LinkedIn and Handshake profile, and portfolio review and assistance.. Ass...

3 days ago seen See more...

Director, Client Services- Client Contact Center

Tiffany & Co.

Parsippany, NJ

$131,495 - $185,640 a year

Scope of the Client Services includes all Client Contacts across phone calls, chats, email, SMS, social. Outline client service goals and KPIs for the team, and ensure these goals are achieved: service levels, productivity, client...

a month ago seen See more...

ASSOCIATE DIRECTOR, LGBTQIA+ CENTER FOR FACULTY & STAFF

Boston University

Boston, MA

Previous professional experience with diversity, equity, and inclusion initiatives and an intersectional approach to LGBTQIA+ community work; Professional experience with developing and leading customized training on a wide array...

3 days ago seen See more...

Director of Product Marketing: Contact Center as a Service

8X8, Inc.

Remote

$8 an hour

Develop and execute comprehensive product messaging to establish 8x8 as a leader in the CCaaS market. Create differentiated value propositions and messaging that resonate with target buyers and address their pain points and needs...

2 months ago seen See more...

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What are the top cities open Director Of Contact Center jobs?

There are open Director Of Contact Center jobs in several cities including New York, Mishawaka, Olathe, Dallas,

What companies are hiring for Director Of Contact Center jobs?

The top companies hiring now for Director Of Contact Center jobs are D.H. Pace Company, Inc., DH Pace Company, Inc., FreedomCare, GT Independence,

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