Customer Success Specialist jobs in Washington, DC

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CUSTOMER SUCCESS ACCOUNT MANAGER

Bachelors Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years Customer Success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. OR Mast...

CompanyMicrosoft
AddressWashington, DC
CategoryInformation Technology
Date Posted a week ago See detail

Customer Success Account Manager

Microsoft

Washington, DC

Bachelors Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years Customer Success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. OR Mast...

Customer Success Manager

Ains Llc Dba Opexus

Washington, DC

$96k-129k (estimate)

Identify, document and deliver desired client business outcomes in a Success Plan. Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates. Build partnerships with client stakeholders a...

Customer Success Manager

Hewlett-Packard

Washington, DC

$94k-126k (estimate)

Partner with the Transition Team to drive success through initial onboarding, adoption and find value added to the customer. Performing a Strategic Account Planning and identifying, forecasting and mitigating risks. Understand HP...

Customer Success Account Manager

Microsoft

Washington, DC

$101,200 - $194,800 a year

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to...

Federal Customer Success Manager

Confluent

Washington, DC

$121,300 - $142,560 a year

Meet/exceed quarterly retention targets by proactively engaging with the account portfolio and ensuring renewal activities are completed along with the sales team. Proactively identify areas of account risk and work with Confluent...

Customer Success Manager

Opexus

Washington, DC

$62.3K - $78.9K a year

Identify, document and deliver desired client business outcomes in a Success Plan Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates Build partnerships with client stakeholders at...

Customer Success Manager

Procurement Sciences

Washington, DC

$75,000 - $85,000 a year

Develop and maintain strong relationships with a portfolio of assigned clients, ensuring their satisfaction and retention. Understand client needs and objectives to align our solutions with their goals, driving value and ROI. Onbo...

Customer Service Representative/Furniture Inventory Specialist

Gap Solutions Inc

Washington, DC

Track all work request activities and be prepared to provide the customers and client with the current work order status. . Responsible for notifying the client when service requests are not completed within the required time fram...

Customer Support Specialist

Toastique

Washington, DC

$34.8K - $44.1K a year

Manage day-to-day IT operations, including troubleshooting technical issues, resolving user problems, and ensuring high availability and performance of IT systems. Be the first line of communication for any IT related issues (corp...

Product Customer Success Manager (Data Products)

Airlines Reporting Corporation

Arlington, VA

Act as the face of ARC CI, sharing deep domain expertise to customers. Serve as the voice of the customer, working with customers to identify pain points, provide feedback to ARC development team(s), ensure successful product rele...

Cloud Customer Support and Outreach Specialist

Blu Omega

Bethesda, MD

From $90,000 a year

Engaging with customers through various communication channels to address inquiries and provide information. Identifying trends in customer requests and collaborating with Cloud Services teams to develop website FAQs and Knowledge...

Customer Service Sales Specialist

Insuratec Services Group

Alexandria, VA

Provide outstanding Customer Service to clients inquiring about insurance products. Drive sales by assisting clients in choosing appropriate insurance coverage tailored to their needs. Work with leads provided by the company; no c...

Customer Experience Specialist

Arch Systems, Llc

Lanham, MD

$46.8K - $59.3K a year

Work closely with Line of Business (LOB) customers, vendor support teams, engineering and Project Management staff to define, deliver, and refine conversational AI experiences that are effective, engaging and consistent across all...