Customer Success Specialist jobs in Brisbane, CA

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CUSTOMER SUCCESS MANAGER

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

CompanyAshby
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 weeks ago See detail

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Customer Support Specialist

Megaport

Brisbane, CA

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

Vice President of Customer Success

Ironclad Inc.

San Francisco, CA

Reporting to the SVP, Customer Success - lead our global Success organization of CSMs, Customer Education, and Scaled Success. This team provides both aligned and scaled success offerings as well as providing in person and on-dema...

Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

Head of Customer Success

Parallel Domain

San Francisco, CA

Manage synthetic data delivery projects for strategic autonomous vehicle and drone customers. Build processes and practices to enable a high functioning team of Technical Engagement Managers and Solutions Engineers. Work closely w...

Senior Director, Customer Success

At Foursquare

San Francisco, CA

Lead a team of 30-35 Customer Success Managers of varying experience levels, many of whom are in earlier stages of their career. Mentor and develop the team through professional career development and personal empowerment, enablin...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Client Partner - Customer Success

Incredible Health

San Francisco, CA

$88.5K - $112K a year

Own Value Creation for an assigned book of hospitals and health systems - measured through Client Retention, Revenue Growth, & Employer Optimization. Creation and execution of growth strategies with a defined set of clients, focus...

Strategic Customer Success Manager

Openai

San Francisco, CA

$240,000 - $300,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

Customer Success Lead

Pear Vc

San Francisco, CA

Collaborate with the founders and initial GTM team to build the Customer Success function from the ground up and define the strategy and key success metrics. Have in-depth knowledge of the product, help customers solve problems an...

Customer Success Operations Analyst

Sigfig

San Francisco, CA

Partner with cross-functional teams to identify product enhancements and strategic initiatives driving platform adoption. Develop Customer Success KPI reporting and incident management, ensuring timely resolution and customer sati...

Customer Success Manager

Permitflow

San Francisco, CA

Customer Focused: Build and maintain strong, long-lasting customer relationships, understand their needs, and ensure their satisfaction with the PermitFlow software.. B2B Software Customer Success Expert: Managed customers with 5-...

Customer Success Manager, Scaled

Dronedeploy

San Francisco, CA

Act as a Product Advisor / Technical Liason for DroneDeploy's Small, Medium Business cohort. Engage with customers post-sales, driving user adoption and business value to support high retention. Work with a large portfolio of cus...

Cybersecurity Customer Success Manager

Cyberhaven

San Francisco, CA

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Customer Success Manager

Codesignal

San Francisco, CA

$75,000 - $100,000 a year

Winning Builtin's Best Places to Work: Fully Remote 2023 Award. Continuing to be an Industry Leader in several G2 Categories in 2023. Winning TrustRadius' Best of Software 2022 Award. Getting Certified as a Best Place to Work 2023...

Client Success Specialist

Ubiquity Retirement + Savings

San Francisco, CA

$55,000 - $65,000 a year

Monitors our support queue, classifies cases for the team based on the type of inquiry, and responds to cases to help our clients with their retirement plan questions Researches and assists in solving complicated client requests b...

Local Success Coach (Part Time Sales & Customer Service Coordinator)

Goaupair Operations Llc

San Mateo, CA

/ wk. Work-from-home / remote Independent contractor / 1099 / self-employed Candidate must live within one hour drive time of San Mateo, CAThis position is part-time, with full-time potential as the number of families and Au Pa...

Customer Service Specialist

Tcwglobal

San Francisco, CA

Document, sort, pack, and ship customer mail. Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when ne...

Customer Application Specialist

Sirona Medical

San Francisco, CA

Proactively respond to client issues and maintain active monitoring of client sites. Expedite resolution of requests in accordance with our Standard Operating Procedures and Service Level Agreements, collaborating cross-functional...

Customer Ops Support Specialist II

Pinterest

San Francisco, CA

$79,050 - $163,000 a year

Manage technical support issues on a daily basis: verify issues, isolate and diagnose the problems and resolve the issues across Pinterest's business products suite. Handle escalations from outsourced vendors, and contribute to im...

Customer Advocacy Specialist

Ringcentral, Inc.

Belmont, CA

Working closely with RingCentral's customer-facing teams to identify customer advocates. Building and nurturing relationships with customers and internal stakeholders including customer success, sales, marketing, and product teams...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Apple

Emeryville, CA

$27.75 - $34.55 an hour

You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interacti...

Customer Success Manager

Moxion Power

Richmond, CA

$150,000 - $180,000 a year

Help our customers deploy our products successfully across key industry verticals, achieving a high utilization rate Collaborate with customer leadership teams to create strategic success plans, leveraging deep understanding of th...