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CUSTOMER SUCCESS OPERATIONS ANALYST

Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics.. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. C...

CompanyExtrahop
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted a month ago See detail

Customer Success Operations Analyst

Extrahop

United States

Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics.. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. C...

Customer Success Operations Intern

Braze

New York, NY

$24 an hour

Support all aspects of the CS Strategy & Operations team responsibilities. Become an expert in the Customer Success Manager day to day responsibilities and process to better understand and support the team. Analyze usage data and...

Customer Success Operations Lead, Cash App

Afterpay

Atlanta, GA

$127K - $160K a year

Deploy effective partner management tools, methodologies, and communication practices to maximize partner performance, operational efficiencies and customer delight Define and execute customer support industry best practices to ac...

Sr. Customer Success Operations Lead, Cash App

Cash App

Portland, OR

$124K - $157K a year

Develop and maintain governance models for multiple BPO partners, ensuring compliance with operational standards and metric-based goals. Perform strategic reviews and evaluations of partner operations, focusing on continuous impro...

Sr. Customer Success Operations Lead, Cash App

Afterpay

Portland, OR

$126K - $159K a year

Develop and maintain governance models for multiple BPO partners, ensuring compliance with operational standards and metric-based goals. Perform strategic reviews and evaluations of partner operations, focusing on continuous impro...

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

Seattle, WA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

Chicago, IL

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Associate

Athenahealth

Boston, MA

$55.6K - $70.4K a year

Ensure the timeliness and accuracy of operational activities supported by the Customer Success Strategy and Operations team Ensure a delightful customer experience through our operational support Support the maintenance and data i...

Customer Success Operations Analyst

Zuora

Boston, MA

Take system improvement requests from CSM org and develop a prioritized list of requirements; work with the Gainsight administrator to implement tool and process improvements. Craft customer campaign communications and configure a...

Global Customer Success Operations Intern

Model N

Remote

$20 - $22 an hour

Improve existing process documentation using MS Visio to provide users with an easy, high-lelvel view of the process Brainstorm ideas on how to drive process compliance from the delivery team Identify areas of opportunity in curre...

Director, Customer Success Operations

Lyra Health

Remote

$150,000 - $229,000 a year

Lead a high-performing Customer Success Operations Team, fostering a culture of collaboration, accountability, and continuous improvement Model psychological safety, promoting department-wide practice of giving and receiving feedb...

Customer Success Operations Analyst

Sigfig

San Francisco, CA

Partner with cross-functional teams to identify product enhancements and strategic initiatives driving platform adoption. Develop Customer Success KPI reporting and incident management, ensuring timely resolution and customer sati...

Senior Customer Success Operations and Programs Manager

Webflow

Remote - Oregon, United States

Location: Remote-first (United States; BC & ON, Canada). Full-time. Exempt status. The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The ranges shared below may...

Supplier Success Professional (Customer Service) New

Avetta, Llc

Houston, TX

$16 an hour

Provide professional support to all Avetta customers. Help end-users navigate the Avetta Cloud Application. Verify technical documents submitted by end users. Ability to resolve complex issues with focus on customer experience. In...

Director of Customer Success, Data and Analytics New

Bny Mellon

New York, NY

$180,000 - $250,000 a year

The CS Team proactively engages with our clients to identify valuable opportunities aligned to their evolving business needs, shares best practices and new features, and drives change management and adoption activities. The candid...

Customer Success Enablement Program Manager (Mailchimp) New

Intuit

Nevada, United States

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

Lead Customer Success Manager - Emerging Solutions New

Workiva

United States

Drive customer adoption of the Workiva platform. Continuously prove return on investment (ROI) to your customers at the VP or Chief Executive level. Consult, internally and with the customer, on best practices, workflows, and mana...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Milwaukee, WI

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Phoenix, AZ

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Kansas City, KS

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Chicago, IL

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Albuquerque, NM

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Los Angeles, CA

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Denver, CO

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Providence, RI

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Washington, United States

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region New

Dat Freight Solutions

Columbus, OH

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Specialist Tier I

Rantizo

Iowa City, IA

Own the success of current Rantizo customers. Assist Rantizo operators to quickly get up to speed in mastering aerial application by drone, answering omni-channel support communications. Assist as needed in training delivery of op...