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CUSTOMER SUCCESS MANAGER, MID-MARKET

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

CompanyMuck Rack
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted a month ago See detail

Customer Success Manager, Mid-Market

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

Customer Success Manager

Firemon

United States

You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...

Customer Success Manager (m/w/d)

Agicap

Berlin, NH

Als Hauptansprechpartner:in tragst du die Verantwortung fur eine herausragende Produktimplementierung bei unseren Kund:innen. Als Berater:in und Ansprechpartner:in baust du Beziehungen zu Nutzer:innen und Entscheidungstrager:innen...

Customer Success Manager - Austin, United States - Rapid7

Rapid7

United States

Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...

Customer Success Manager, Workday + HiredScore

Workday

New York, NY

Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...

Associate Enterprise Customer Success Manager

Restaurant365

United States

Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....

Customer Success Manager

Silkroad Technology

Remote - Oregon, United States

Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...

Cybersecurity Customer Success Manager

Cyberhaven

United States

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Customer Success Manager - Investors Vertical

Similarweb

New York, NY

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

Customer Success Manager

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

Customer Success Manager - Industrial

Pix11

New York, NY

Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...

Customer Success Manager, SMB

1Password

United States

Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Senior Customer Success Manager

Onetrust

Chicago, IL

Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...

Senior Customer Success Manager (French Speaking)

Handshake

Oregon, United States

Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...

Sr. Customer Success Manager

Skilljar

Portland, OR

Proactively lead customer relationships throughout the entire customer lifecycle following launch hand-off. Develop a deep understanding of each customer's business goals, initiatives, and use cases to achieve their short and long...

Enterprise Customer Success Manager

Muck Rack

United States

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Senior Customer Success Manager, Public Sector

Adobe

Virginia, United States

Be accountable for Customers overall success with Adobe, including renewal readiness, adoption of Adobe solutions, customer health, and satisfaction.. Act as the main point of contact throughout the Customer post-sales lifecycle,...

Senior Customer Success Manager

Feathr

Gainesville, FL

Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...

Customer Success Manager

Ains Llc Dba Opexus

Washington, DC

$96k-129k (estimate)

Identify, document and deliver desired client business outcomes in a Success Plan. Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates. Build partnerships with client stakeholders a...

Customer Success Manager

Lightforce Orthodontics

Denver, CO

Bachelors Degree or higher required 5+ years of experience in a sales or Customer Success role Availability to travel within the US up to 50% of the time Experience in the orthodontics industry, dental, medical devices, or B2B St...

Customer Success Manager (Mailchimp)

Intuit

Atlanta, GA

We are looking for a Customer Success Manager interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their marketing goals. You must be abl...

Customer Success Manager - Sygma - San Antonio, TX

Sysco

San Antonio, TX

Leads the building and development of customer relations through effective communication (e.g. in person meetings, phone calls, emails; with customers and franchise owners; meets with key customers and performs business reviews as...

Customer Success Manager, Utilities - Field Service Management

Ifs

Itasca, IL

Streamline the interaction between the customer and IFS aligned with a tailored customer journey to leverage a value-added customer experience across all moments that matter. Be the Voice of the customer (VoC) encompasses the gath...

Customer Success Manager

Proaction International, Inc.

Chicago, IL

Develop and maintain strong relationships with clients to understand their needs, objectives, and challenges. Serve as the primary point of contact for assigned clients, ensuring timely and effective communication and resolution o...

Customer Technical Solutions Manager New

Bae Systems

Richmond, MO

Recruiting, selecting, and orientating new employees. Annual performance evaluations. Ensuring premium customer care by employees to our customers. Collaborate with other managers in CTS and other GXP team members to ensure demos,...

Staff Program Manager, Customer Success

Intuit

Tucson, AZ

We are looking for a strategic and creative Program Manager that can help shape the SBSEG Customer Success strategy, drive organizational alignment and enable growth by bringing operational rigor to our most strategic, transformat...

Manager, Strategic Customer Success

Intuit

Georgia, United States

We connect with key influencers and power users to evaluate the strength of our business relationship, understand challenges and pain points, gather and document product feedback, act as advocates, and relay important communicatio...

Manager, Mid-Market Customer Success

Muck Rack

United States

Attract, hire, onboard, coach and retain top Customer Success managers. Motivate, inspire and mentor your team members to achieve strong quarterly results. Manage recurring revenue and deliver high on-time renewal rates. Help craf...