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CUSTOMER SUCCESS AGENT

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

CompanyHumana
AddressLahoma, OK
CategoryInformation Technology
Salary$47,700 - $65,600 a year
Job typeFull-time
Date Posted 2 months ago See detail

Customer Success Agent

Humana

Lahoma, OK

$47,700 - $65,600 a year

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Kaptyn

Las Vegas, NV

$17 an hour

Maintain a positive, empathetic and professional attitude toward customers Communicate effectively with customers over several contact channels Promptly acknowledge and resolve customer inquiries and complaints Maintain comprehens...

Customer Success Agent

Humana

Nebraska, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Vermont, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Delaware, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Advocate I New

Lumen Technologies

Remote - United States

Implement Customer Success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and e...

Customer Success Senior Manager

Holcim

Nashville, TN

Fostering and maintaining a positive and motivating continuous improvement team mindsetand culture;. Best-in-class process development and execution;. Critical KPI development, tracking and delivery;. Strong relationships with in...

Customer Success Partner (Remote)

Aquila Software Group

Estero, FL

$47.4K - $60K a year

Client Onboarding: As a Customer Success Representative, you will be responsible for assisting the Onboarding Specialist in guiding new clients through the onboarding process. This includes compiling all necessary assets, walking...

Customer Care Agent, Full-Time, Public Affairs- Lakeland New

Publix

Lakeland, FL

$39,000 - $54,000 a year

High School Diploma or equivalent experience. 1 year in a call center environment or. 2 years in a customer service field. Ability to be customer-focused. Strong verbal and written communication skills. Basic knowledge and underst...

Customer Experience Solutions - Enterprise Customer Success Manager, (Remote US/CAN)

Evercommerce

Oakland, CA

$110,000 - $120,000 a year

Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises Proactive outreach to your portfolio of customers by phone and email Perform recurring executive business reviews...

Customer Relations Representative - State Farm Agent Team Member

Dennis Jones - State Farm Agent

Holland, MI

$55,000 - $75,000 a year

Establish Customer Relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer nee...

Part-Time Customer Service Agent - NASHVILLE INTERNATIONAL AIRPORT (BNA)

United Ground Express

Nashville, TN

$17 an hour

Greeting passengers and providing a seamless check-in and ticketing experience. Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees. Ensure passen...

Customer Service Exit Booth Agent

Enterprise Holdings

Hanover, MD

$18 an hour

Friday through Tuesday 12:00pm-8:30pm (Off Wednesday and Thursday) Paid time off Employee rental car discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vi...

Customer Experience Agent - Western New York

Tompkins Community Bank

Batavia, NY

$16.25 - $17.50 an hour

Responsible for managing inbound calls in a timely manner in a multi-bank environment. Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking...

Customer Success Manager, iGaming

Paysafe

Jacksonville, FL

Building and maintaining strong, long-lasting customer relationships. Developing a deep understanding of customer needs and requirements. Ensuring the timely and successful delivery of solutions according to customer needs and obj...

Customer Success Manager

Curv Group Llc

United States

KeySmart . Statik . Floatie Kings . Create Custom Molds. Approach existing clients through telephone, email, and social media to understand and meet their needs.. Demonstrate strong interpersonal skills, consistently providin...

Customer Success Representative $18.00/HourService Representative

Ebsco Industries

Remote

Serve as the main point of contact for Moultrie Mobile customers via phone calls Quickly become an expert in the Moultrie Mobile product suite Resolve customer inquiries Maintain a quality rating by following procedure and acting...

Customer Success Account Specialist- Full Time

Autonettv

Draper, UT

$18 - $20 an hour

The ability to effectively communicate through both written and verbal skills. Comfortable building relationships with customers and explaining services over the phone. Ability to communicate ideas and concepts well. Willingness t...

Customer Success Manager, (Remote US)

Profisee

Alpharetta, GA

$97.8K - $124K a year

You will work across Profisee teams, functions, and our VAR partners to ensure that both new and existing customers are leveraging Profisee to deliver tangible business value: increased revenue, decreased cost, or decreased risk....

Customer Success Specialist

Anthology, Inc.

United States

$60,000 - $68,000 a year

Developing and implementing account engagement and execution plans to ensure customer business objectives are met and sentiment is positive Working cross-functionally to marshal organizational resources to promote the successful a...

Customer Success Manager - Healthcare Accounts

Kontakt.io

Remote

$77.9K - $98.7K a year

Drive Customer Success: Forge strong relationships with healthcare clients, ensuring their needs are understood, and their goals are met with our solutions. Act as a trusted advisor, guiding clients through the implementation proc...

Customer Success Director, Advertising

Commerceiq

United States

Understand customer needs, to then plan, organize and manage all phases of a joint success plan, then focus on how we use our product to help customers meet those needs. Be an expert on the CommerceIQ platform and act as a vital r...

Enterprise Customer Success Manager

Newsela

United States

As a member of our Enterprise Customer Success team, youll have the opportunity to directly influence how administrators engage with Newsela.. Youll monitor the health of your portfolio and every step of the client life cycle,...

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

Customer Success Manager

Open Up Resources

Nashville, TN

$80,000 - $95,000 a year

Grow existing customer base through cross-selling and upselling. Maintain a high renewal rate for all existing accounts. Cultivate customer relationships through timely meetings; ensure customer satisfaction through excellent cust...

Customer Success Operations Manager

York State Department Of Labor

New York, NY

Abide by Mastercards security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

Senior Customer Success Manager - Coursera for Government

Coursera

United States

Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements. Responsible for client retention results, customer health metrics and verified outcomes. Ensur Customer Success by...

Vice President, Workforce Customer Success

Restaurant365

United States

Provide weekly reports to the Workforce Stakeholder team, including the CEO, on Workforce KPIs and the progress of quarterly initiatives.. Identify new opportunities and future initiatives across the entire Workforce Customer Suc...

Revenue Enablement Program Manager & Curriculum Developer - Customer Success

York State Department Of Labor

New York, NY

Partner with Customer Success leaders to design a global enablement strategy that is aligned to key business priorities. Collaborate and partner with Revenue Enablement professionals to deliver gold standard training and developme...

Customer Success Specialist (Retail Loss Prevention)

Alto Usa

Houston, TX

$55,000 - $60,000 a year

Bachelor's degree, and/or a minimum of one year of Retail and/or Asset Protection/Loss Prevention experience is required. 401(k). 401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance...