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Customer Experience Team jobs in New York

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CUSTOMER EXPERIENCE TEAM LEAD (NY, NJ OR FL BASED)

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

CompanyWonder
AddressNew York, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Customer Experience Team Lead (NY, NJ or FL based)

Wonder

New York, NY

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

4 weeks ago seen See more...

Customer Experience Manager

Five Below

Staten Island, NY

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

4 days ago seen See more...

Customer Experience Representative

Ttec

New York, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

a week ago seen See more...

Customer Experience Representative

Ttec

Brooklyn, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

2 weeks ago seen See more...

Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time - Now Hiring

Macys

Poughkeepsie, NY

$15 - $21 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

2 weeks ago seen See more...

Customer Experience Business Intelligence Intern (Summer 2024)

Pair Eyewear

New York, NY

Drive continuous improvement and serve as creative problem solver for the organization which directly supports the Pair customer journey. Conduct routine reporting (daily, weekly, monthly) as well as various ad hoc analysis to hel...

2 weeks ago seen See more...

Hybrid Customer Representative (Insurance) - No Experience Required

Hire-Standard Staffing

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a week ago seen See more...

Customer Experience Specialist

Korg

Melville, NY

This role will spearhead initiatives aimed at fostering positive experiences for both business-to-business (B2B) and business-to-consumer (B2C) interactions, with a focus on achieving sustained customer satisfaction, operational e...

2 weeks ago seen See more...

Customer Service Representative - State Farm Agent Team Member

Marc Tedaldi - State Farm Agent

New York, NY

Provide prompt, accurate, and friendly Customer Service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, providing documents, claim submissions, payments and bi...

a week ago seen See more...

Customer Representative (Benefits) - No Experience Required

Hire-Standard Staffing

Brooklyn, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

2 weeks ago seen See more...

Customer Relations Representative - State Farm Agent Team Member

Nereyda Perez - State Farm Agent

New York, NY

Establish Customer Relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer nee...

2 weeks ago seen See more...

Customer Relations Representative - State Farm Agent Team Member

Julio Tejada - State Farm Agent

New York, NY

Establish Customer Relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer nee...

2 weeks ago seen See more...

Customer Representative (Benefits) - No Experience Required

Hire Standard Staffing

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

2 weeks ago seen See more...

Hybrid Customer Representative (Insurance) - No Experience Required

Hss

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

2 weeks ago seen See more...

Intern - Customer Experience

York State Department Of Labor

New York, NY

Serve on the customer journey team and provide input to different processes to improve the Customer Experience. . Assist the Customer Experience team in analyzing and reporting on the voice of the customer surveys. Provide feedb...

3 weeks ago seen See more...

Manager Customer Experience

Resorts World New York

South Ozone Park, NY

Execute slot tournaments to maximize guest engagement when programmed. Initiate the contract review process with multiple vendors and external stakeholders and ensures that all legal and insurance documentation has been reviewed a...

3 weeks ago seen See more...

Event Emcee & Customer Experience

Qbk Sports

Sunnyside, NY

From $16 an hour

Have excellent customer service skills. Get and keep people engaged in programs (parties, leagues, tournaments, or special events). Keep events running smoothly and on time. Cover the desk when necessary. Cover the bar as necessar...

3 weeks ago seen See more...

Customer Experience Agent

Ramp Financial

New York, NY

$48.6K - $61.6K a year

Work directly with some of the fastest growing companies in the US Help us maintain an industry leading satisfaction rate with our customers Help Ramp scale effectively by handling support requests over phone, email and chat Own a...

4 weeks ago seen See more...

Customer Experience Specialist

Daltile

New York, NY

Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement. Provides customers with selection advice and product expertise...

4 weeks ago seen See more...

Retail Customer Experience Associate, Cross County - Full Time - Now Hiring

Macys

Yonkers, NY

$16.50 - $23.10 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

4 weeks ago seen See more...

Now Hiring Customer Experience Coor

Tj Maxx

New York, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

4 weeks ago seen See more...

Customer Experience in Hamburg and Orchard Park

Benzinger's Clothing Care

Hamburg, NY

$15.50 - $16.50 an hour

Cheerfully greet customers and talk with them about the services we provide. Very carefully inspect customer items for the work that needs to be done. Enter detailed information about customer items into a sophisticated computer s...

4 weeks ago seen See more...

Customer Experience Attendant

Weis Markets

Binghamton, NY

$15 - $22 an hour

Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service. Retrieves all shopping carts on...

4 weeks ago seen See more...

Studio Experience Team - Tribeca Studio (New York, NY)

Corepower Yoga

New York, NY

Clean and disinfect all areas of the yoga studio, including floors, walls, mirrors, windows, and surfaces. Maintain the cleanliness of the reception area, changing rooms, and bathrooms. Ensure that yoga props and equipment, such a...

4 weeks ago seen See more...

Customer Experience Specialist

Roland Foods, Llc

New York, NY

$55,000 - $65,000 a year

Serve as the primary point of contact for customers by managing correspondence via phone, email and chat. Process all orders. Communicate and follow up on all aspects of order entry including item availability, pricing, shipping t...

a month ago seen See more...

Customer Experience Tech

National Cinemedia, Llc

New York, NY

$56,000 - $62,000 a year

Strong and effective communication skills, including exercising patience and empathy when working with clients in potentially stressful conversations. Provide first-line support for all clients reported concerns, working to resolv...

a month ago seen See more...

Customer Experience Coor

Tjx Companies, Inc.

Riverhead, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

a month ago seen See more...

Guest Experience Team Member

Strickland Brothers 10 Minute Oil Change

New York, NY

Benefits of Joining Our Team: Competitive wages Pay increases through training and growth opportunities Monthly incentives and award programs Ongoing training and development Supplied uniforms Paid vacation per Employee Manual Wha...

a month ago seen See more...

Guest Experience Team Member

Strickland's/Elevated Magic

New York, NY

a flexible career with above industry-average income and growth potential? monthly incentives that increase your earning potential? Competitive wages. Pay increases through training and growth opportunities. Monthly incentives and...

a month ago seen See more...

PT Customer Experience Admin Coworking

Serendipity Labs

Rochester, NY

Providing a warm and professional welcome to visitors and users of the lab at reception. Effectively handling phone and in person requests for assistance. A keen attention to detail to anticipate Member needs. Opening and closing...

a month ago seen See more...

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People who searched for Customer Experience Team jobs in New York also searched for Customer Experience Specialist, Spanish Customer Service, Customer Support Associate, Customer Service Engineer, Sales Team Member, Seasonal Customer Service, Crew Team Member, Store Customer Service, Customer Care Specialist, Customer Operations Manager, Travel Customer Service, Customer Engagement Associate, Technology Team Lead, Customer Support Center, Virtual Customer Service, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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