Customer Engagement Manager jobs in New York, NY

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MANAGER - NEXT GENERATION CUSTOMER ENGAGEMENT

Enable the NextGen Customer Engagement capabilities through execution of new features, enhancements and processes aligned to the roadmap. Own end-to-end development and maintenance of business requirements, support user acceptance...

CompanyBiospace
AddressPlainsboro, NJ
CategoryInformation Technology
Job typeFull time
Date Posted 2 months ago See detail

Manager - Next Generation Customer Engagement

Biospace

Plainsboro, NJ

Enable the NextGen Customer Engagement capabilities through execution of new features, enhancements and processes aligned to the roadmap. Own end-to-end development and maintenance of business requirements, support user acceptance...

Senior Manager, Customer Success

Workday

New York, NY

Attracting, hiring, mentoring, and retaining highly skilled Customer Success professionals. Encouraging an environment of collaboration and continually focusing on improving and developing skills. Working with sales organizations...

Customer Success Manager – Sportsbook, North America

Genius Sports

New York, NY

Up to $150,000 a year

Manage sportsbook customer accounts, as directed, in North America region to ensure requirements are understood, demands met and issues dealt with and resolved effectively and promptly. Have a broad understanding of the customers'...

Manager, Sales and Customer Service

Macy's

New York, NY

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Senior Manager, Brand Engagement (Influencer & Content Marketing) - Kiehl's

York State Department Of Labor

New York, NY

Most Innovative Companies - Fast Company, 2023 . Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023 . Top 25 World's Best Companies - TIME, 2023 . Top Companies for Executive Women - Seamount, 20...

Senior Manager, Amazon Customer Experience – L'Oreal LUXE Division

L'oreal

New York, NY

$119,900 - $170,800 a year

Oversee Amazon site experience and continuously seeking out opportunities to make digital experiences friction-less for consumers and support evolving business objectives Drive CX excellence to increase conversion and engagement,...

Assistant Manager, Customer Operations - Empire Outlets

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Senior Manager, Site Engagement and Monitoring Excellence

Biospace

New York, NY

Establish and foster effective relationships with internal and external stakeholders, such as the CRO and study team members. Promote awareness of Eikons clinical pipeline and programs to trial sites, investigators, and networks....

Voice of Customer Analytics Manager

Biospace

Plainsboro, NJ

VoC Analytics Strategy Development: Design and implement the VoC strategy to collect and analyze customer feedback using tools such as Net Promoter Score (NPS), customer satisfaction surveys, and omnichannel / marketing analytics....

Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location

York State Department Of Labor

New York, NY

Developing cohesive, compelling strategic visions for our clients that guide their overall business plans. Communicating strategic visions to our clients, and help them and their business development teams socialize the strategy t...

Customer Care Team Manager, Fluent Portuguese

Volvo Cars

Mahwah, NJ

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

Engagement Manager - Principal Financial Project Manager

Workday

New York, NY

Become a guide in Workday's Implementation Methodology and demonstrate it on all engagements.. Lead the implementation of 2-3 simultaneous projects.. Show strength in the Workday product suite - Financials and Professional Service...

Sales & Customer Engagement Specialist

Adecco

New York, NY

$20.00/Hour

Associate's Degree with marketing concentration is highly desirable. Bookkeeping experience is required. Demonstrated inbound sales skills, preferably in a service business. Ability to multitask. Solid understanding of social...

People Engagement Manager

Biospace

New York, NY

Develop, implement, and execute programs to engage our people. Oversee the functioning of office operations and champion the integration of a hybrid work environment. Develop and implement a strategy for social connection, plannin...

Assistant Manager, Customer Operations - Shops at Northern Blvd

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Senior Manager, Custom Data Analytics Engineer

York State Department Of Labor

New York, NY

Develop and deploy BI and analytics solutions to extract actionable insights from data. Design and implement architectures for data collection, storage, and analysis. Design and implement advanced analytics solutions, such as pred...

Assistant Manager – Learning Engagement & Communications

L'oréal

New York, NY

Partner with Corporate Communications on a comprehensive strategy to inspire employees to learn and ensure clarity of the learning offer, including program invitations, launch assets, and events. Manage editorial calendar with Le...

Customer Success Manager

Moody's

New York, NY

Sales & Marketing. 7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US. Drive the "White Glove Service" culture for the Digital Insight - Customer Engagement team. Demonstrate success in growing client engage...

Assistant General Manager, Customer Operations - 18th & 6th - NY

York State Department Of Labor

New York, NY

Build effective teams and drive a culture of high performance and engagement.. Support the execution of performance goals and developmental plans for store team.. Support strategies and processes using a customer-centric mindset t...

Business Development Manager, Customs

York State Department Of Labor

New York, NY

Act as a subject matter expert for Customs and Consulting services to include capabilities, differentiators, and service offerings.. Support Demand/CSMs and increase revenue acquisition by identifying, developing, presenting, and...

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

Customer Success Operations Manager

York State Department Of Labor

New York, NY

Abide by Mastercards security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

Revenue Enablement Program Manager & Curriculum Developer - Customer Success

York State Department Of Labor

New York, NY

Partner with Customer Success leaders to design a global enablement strategy that is aligned to key business priorities. Collaborate and partner with Revenue Enablement professionals to deliver gold standard training and developme...

Customer Success Manager

Itsacheckmate

New York, NY

$100,000 - $120,000 a year

Develop a deep understanding of our products or services and their value proposition to communicate and support customer needs effectively. Serve as the primary point of contact for assigned customer accounts, building strong, lon...

Customer Value Insights Manager

Workday

New York, NY

Thought Leadership & Value Messaging: Deploy our value benchmarks within timely thought leadership and value messaging that supports Workdays impact on resonating industry and business themes in the marketplaces we serve.. Custom...

Enterprise Customer Success Manager

Smarsh

New York, NY

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

IT Adv - TC - TSD - Oracle - Customer - Power and Utilities - Manager - 1505849

York State Department Of Labor

New York, NY

Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.. Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way.. Transformative leader...

IT Adv - TC - TSD - Oracle - Customer - Power and Utilities - Manager - 1505849

Ernst & Young Llp

New York, NY

Competitive

Continuous learning: Youll develop the mindset and skills to navigate whatever comes next. Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadersh...

Customer Success Manager

Iron Mountain

New York, NY

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

Assistant Manager, Customer Operations - Outlet Lake George

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...