Contact Center jobs in Duluth, GA

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CENTRALIZE TALENT CONTACT CENTER COACH

In a fast-paced environment, you'll provide real-time coaching and feedback to agents and confirmers. This involves actively monitoring live calls and reviewing recorded interactions to identify opportunities for improvement. You'...

CompanyAndersen Corporation
AddressRemote
CategoryInformation Technology
Date Posted 8 hours ago See detail

Centralize Talent Contact Center Coach New

Andersen Corporation

Remote

In a fast-paced environment, you'll provide real-time coaching and feedback to agents and confirmers. This involves actively monitoring live calls and reviewing recorded interactions to identify opportunities for improvement. You'...

Contact Center Dispatcher

Bordner Human Resources Co.

Missouri, United States

$40,000 - $45,000 a year

The main objective is to meet weekly Net Issued Appointment targets by identifying calendar gaps and mobilizing teams to fill them promptly. Assisting the Sales Director in assigning leads. Serving as a liaison between the Sales d...

Director - Business Systems - Contact Center - Columbus, United States - MCKESSON

Mckesson

United States

Partner closely with business stakeholders to identify and scope problems, opportunities, and objectives that can be addressed using data-driven approaches. Develop and execute a comprehensive digital roadmap for the contact cente...

Senior Operations Contact Center Engineer - Arlington, United States - Fisher Investments

Fisher Investments

United States

Support and troubleshoot Contact Center technologies including various applications and integrations. Collaborate with peers and technical teams on the design and requirements of the Contact Center platform. Manage user roles and...

Contact Center Agent 1

Vns Health

New York, United States

$17.49 - $21.80 an hour

Referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matche...

Business Analyst- Contact Center

Adtalem Global Education

United States

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Senior Software Engineer, Contact Center

Zoom Video Communications Inc

Remote - Oregon, United States

Collaborating with multidisciplinary teams to understand project requirements and objectives. Demonstrated technical proficiency, especially in Java development and cloud-based software architecture and Springboot. Overseeing the...

Manager, Claims Contact Center - Phoenix, United States - USAA

Usaa

United States

Responsible for the day-to-day management of 24x7 Contact Center operations by ensuring employee adherence to schedule, monitoring, coaching, and improving Contact Center metric performance. Adjusts schedule activity in coordinati...

Student Accounts Contact Center Agent I

Liberty University

Remote

The SACC Agent provides excellent customer service to students and families in the Contact Center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Individual must not...

Sr. Director Analyst, Contact Center as a Service Technology (Remote-US)

Gartner

Remote - United States

Deliver high-quality actionable advice to an executive client audience through a variety of media. . Write evidence-based content that is clear and actionable. . Create and deliver presentations for webinars and other client-faci...

Athletic Trainer Contact Center Rep

Uchealth

United States

Certified Athletic Trainer. Bachelor's degree. Certification by the Board of Certification for the Athletic Trainer (BOC). State licensure as an Athletic Trainer. Full medical, dental and vision coverage. Retirement plans to inclu...

COR Scheduling Contact Center Advisor (Remote)

Aaa Club Alliance

Remote

$16 - $19 an hour

A competitive base hourly rate of $16.00 - $19.00; dependent upon salary zone and experience; paid biweekly. Paid Training Computer equipment provided by AAA Club Alliance and shipped to your home. Nearly 4 weeks of Paid Time Off...

Contact Center Agent I

Vns Health

New York, United States

$17.49 - $21.80 an hour

Referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matche...

Contact Center Specialist Remote

Marine Credit Union

Minnesota, United States

$38.5K - $48.7K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

Contact Center Assistant Manager (Suwanee, GA)

Vystar Credit Union

Georgia, United States

$38.7K - $49K a year

Coaches, counsels, mentors, develops and evaluates performance for a team of specialist to achieve expert customer service levels and achieve department goals. Gives continuous feedback to ensure employee is meeting goals. Ability...

Contact Center Analyst

Walden University

Chicago, IL

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Contact Center Representative

Credit Union Of New Jersey

New Jersey, United States

$18 - $20 an hour

Excellent compensation . Benefits package for all full-time employees including medical, dental, prescription and vision insurance. 401(k) plan, with company match. Tuition reimbursement. Life & disability insurance. Voluntary sup...

Contact Center Team Lead

Hackensack Meridian Health

New Jersey, United States

$37.7K - $47.7K a year

Provide continual evaluation of processes and procedures, suggesting methods to improve areas of operation, efficiency and service. Provide Contact Center team members with support and respond to escalations. Communicate informati...

Clinic Contact Center - Patient Service Agent, Full Time

Mercy

Missouri, United States

$28.9K - $36.6K a year

Education: High School Diploma or Equivalent Experience: Telephone Customer Service experience, or Face-to-Face Customer Service experience, or Previous Healthcare experience. Other Skills and Knowledge: Data Entry, ability to mul...

Contact Center Patient Care Representative

Orthocincy

Kentucky, United States

$28.8K - $36.5K a year

Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system. Uses computerized system to match physician/clinician availabili...

Customer Service Representative – Contact Center

Ttec

Texas, United States

Answer incoming communications from customers. Be the face and smile of the operations. Conduct research to provide answers for customers to resolve their issues. 6 months or more of Customer Services experience. High school dipl...

Representative Contact Center W

Travel + Leisure

Delaware, United States

We Put the World on VacationRepresentative Contact Center WA strong candidate has been identified for this position.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an...

Manager Workforce Management | Contact Center

Liberty Dental Plan

Nevada, United States

$79,389 - $99,305 a year

Responsible for managing Workforce Management Team comprised of Intraday Specialists, Reporting Specialists, and Business Analyst. Use data to understand business trends to increase efficiency and refine processes. Responsible for...

Contact Center Workforce Manager

Tidal Basin

Remote

$76.4K - $96.7K a year

Develop productivity and service standards for efficient staffing and exceptional caller experience. Lead the Workforce Management department, acting as the primary contact for all scheduling aspects including forecasting, utiliza...

Analytics & Reporting Analyst - Contact Center - Full Time - Days - Midtown

Newyork-Presbyterian Hospital

New York, United States

$60,500 - $80,500 a year

Experience in a shared service and/or Contact Center environment Experience working with Salesforce and/or Epic Bachelor's Degree or equivalent work experience 2+ years of related Analytics experience within Healthcare and/or Oper...

Claims Contact Center Representative - San Antonio, United States - USAA

Usaa

United States

Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of rol...

Contact Center Intake Coordinator - Remote

Gentiva

Remote - Oregon, United States

High school diploma or equivalent with customer service experience required. LPN/LV certification or Bachelor's degree in business, social work, psychology or nursing or equivalent business experience preferred. Must have excellen...