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INSIDE SALES CONTACT CENTER MANAGER

Lead, motivate, and mentor a team of appointment setters to drive performance and meet individual and team objectives.. Review daily reports and provide written and verbal summaries when necessary to the leadership team.. Identify...

CompanyPaysafe
AddressJacksonville, FL
CategoryInformation Technology
Date Posted a week ago See detail

Inside Sales Contact Center Manager

Paysafe

Jacksonville, FL

Lead, motivate, and mentor a team of appointment setters to drive performance and meet individual and team objectives.. Review daily reports and provide written and verbal summaries when necessary to the leadership team.. Identify...

Manager, Contact Center Operations and Clinical Services

Solari, Inc.

Denver, CO

life insurance, paid time off, long term disability, 401(k)

Conducts all aspects of supervision to the supervisor teams and does so timely according to procedure. Ensures all floor procedures are accurate and up to date, and attends all internal meetings related to quality, policy, and com...

Assistant Contact Center Manager - 1.0 FTE Days (08-HR)

Stanford Health Care

Newark, CA

Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to established policies and procedures. Assists in the recruitment and selection process for new Contact Center staff, including con...

Sr. Manager, Contact Center - REMOTE

Quorum Federal Credit Union

New York, NY

Bachelors degree in a related field preferred will consider experience in lieu of degree. Minimum of five years demonstrated experience managing a contact / call center environment with subject matter expertise in customer exp...

Payroll Contact Center Representative New

Johnson & Johnson

Lorida, FL

Respond to payroll inquiries from current and former Johnson & Johnson employees (and, occasionally, non-employees such as contractors). Utilize reference materials, such as our online knowledge base to maintain a basic understan...

Contact Center Specialist - Chinese Bilingual (Remote)

Kinship Health

Kokomo, IN

$40,000 - $48,000 a year

401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Are you able to type 45 WPM? What is your desired salary? High school or equivalent (Preferred). call center: 1...

Auction Pick Up Center (APC) Manager New

Bidfta.com

Louisville, KY

Maintain safe, neat, clean, and orderly facility. Control costs and manage operations within targeted budget. Hire, train, develop, coach, and motivate employees. Efficiently use and manage our operating systems and processes. Fol...

Manager, Claims Contact Center - Auto Claims

Usaa.

Lorida, FL

Responsible for the day-to-day management of 24x7 Contact Center operations by ensuring employee adherence to schedule, monitoring, coaching, and improving Contact Center metric performance. Adjusts schedule activity in coordinati...

Manager, Service Center

Lpl Financial

Fort Mill, SC

$67,200 - $100,800 a year

Handle Financial Advisor immediate escalations needing management contact and advanced support issues. Monitor, coach, set performance goals, and motivate staff. Help frontline agents with questions from advisors and office staff....

Manager, Claims Contact Center - Phoenix, United States - USAA

Usaa

United States

Responsible for the day-to-day management of 24x7 Contact Center operations by ensuring employee adherence to schedule, monitoring, coaching, and improving Contact Center metric performance. Adjusts schedule activity in coordinati...

Manager, Bank Sales and Service Contact Center

Usaa

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

Manager, Bank Sales and Service Contact Center

Usaa.

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

Manager Ops Process Contact Center

Home Depot / Thd

Atlanta, GA

Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field. Develop and implement changes that improve overall store operations processes that are likely...

Contact Center Assistant Manager (Suwanee, GA)

Vystar Credit Union

Georgia, United States

$38.7K - $49K a year

Coaches, counsels, mentors, develops and evaluates performance for a team of specialist to achieve expert customer service levels and achieve department goals. Gives continuous feedback to ensure employee is meeting goals. Ability...

Contact Center Modernization Program/Product Leader (Business Execution Executive)

York State Department Of Labor

New York, NY

Provide vision and set direction for strategic cross-border and international multi-business line initiatives. Drive growth in revenue and the international footprint through the identification of synergies with Business Execution...

Contact Center- Test Scheduling- Work From Home

Mercy

Springfield, MO

$31.6K - $40.1K a year

Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work. High School diploma required some college helpful.Minimum skills, knowledge and ability requirements:- Ability to communicate effectively...

Contact Center Agent

Smartfinancial

Tampa, FL

$16 - $18 an hour

Handle a high volume of outbound calling daily and ask qualifying questions. Encourage the customer to receive a competitive quote from a licensed agent. Meet performance expectations and KPIs. Must live Florida office in Tampa- 5...

Career Center Manager

Goodwill Industries Southern Rivers

Newnan, GA

$47.8K - $60.5K a year

Develops and maintains strategic partnerships with business, education, and community organizations to ensure the center is a key stakeholder in the community. Coordinates services to clients regarding the job-search process, inte...

Call Center Manager

Proctor Loan Protector

Daytona Beach, FL

$52.1K - $65.9K a year

Fun work environment with a variety of work Being part of a team Career growth Ability to highlight your skills Feel valued Great benefits, pay and culture Oversee the Loss Draft Team Handle Escalated calls Manage, coach and mento...

Health Center Manager RN

Premise Health

Tuscaloosa, AL

Oversees the overall management of a medium size Health Center (2+ regularly scheduled employees) Provides a moderate amount of time (15- 50%), dedicated to patient care and/or technical expertise as needed. Manages technical Team...

Supervisor, Contact Center Operations

Solari, Inc.

Denver, CO

life insurance, paid time off, long term disability, 401(k)

Actively monitor the agent status system to help manage the work activity of the Contact Center agents; including incoming and outbound contacts, queues, delay times, and the status of agents to accept new contacts in a timely man...

Workforce Analyst Contact Center

Osf Healthcare

Peoria, IL

$21.30 - $25.05 an hour

Education: High School/GED Experience: 3 years of experience in scheduling, staffing analysis, or workforce management 2 years of experience in a call center environment. Experience using reporting tools Other skills/knowledge: Cu...

Call Center Manager

Bridgeview Eye Partners

Maumee, OH

$46.2K - $58.6K a year

Place a high importance on building provider, patient, and team rapport. Create a culture within the department that inspires team members to reach their full potential. Provide the necessary training and feedback to ensure perfor...

Amazon - Assistant Manager of Customer Experience for Northwest Center Services

Northwest Center

Arlington, VA

$67,505 - $76,278 a year

Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance 17 Accrued Paid Time Off Days Annually Additional 11 Annual Floating Holidays, Parental Leave, and Paid Co...

Data Center Physical Security Manager

Amazon Data Services, Inc.

Dublin, OH

$62.8K - $79.5K a year

4+ years overseeing security operations. 4+ years Project Management experience. 4+ years of experience with Microsoft Office tools. 4+ years of experience in working with security vendors and contractors. 3+ years creating proces...

Centralize Talent Contact Center Coach

Andersen Corporation

Remote

In a fast-paced environment, you'll provide real-time coaching and feedback to agents and confirmers. This involves actively monitoring live calls and reviewing recorded interactions to identify opportunities for improvement. You'...

Distribution Center Manager

Hd Supply

Hanover, MD

7+ years of experience in a high volume Distribution Center or 300K SQ. FT. or larger. 5+ years in a management role, with 3+direct reports and 100+ indirect. Bachelor's Degree is required. Exposure to Six Sigma or other process...

Health Center Manager RN

Premise Health

Lexington, KY

Oversees the overall management of a medium size Health Center (2+ regularly scheduled employees) Provides a moderate amount of time (15- 50%), dedicated to patient care and/or technical expertise as needed. Manages technical Team...

Contact Center Representative Part Time Midvale

Cyprus Credit Union

Midvale, UT

$18.20 an hour

High school diploma or equivalent One year of credit union experience Thorough knowledge of member services and financial products provided Understanding of member bookkeeping procedures Computer and 10-key skills Phone skills and...

Service Center Manager

Four Seasons Family Of Companies

Salt Lake City, UT

$48.1K - $60.9K a year

401(k). 401(k) matching. Dental insurance. Flexible spending account. Health insurance. Paid time off. Vision insurance. Monday to Friday. High school or equivalent (Preferred). Customer Support & Client Services Managers: 2 years...