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CONTACT CENTER SPECIALIST I
Answer calls from a soft phone for customers, internal associates and third party inquires. Provide solutions to problems or alternative solutions depending on client needs. Knowledgeable on deposit products. Assist with online/mo...
| Company | Hope Bank |
|---|---|
| Address | Gardena, CA |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | a month ago See detail |
Contact Center Specialist I
Hope Bank
Gardena, CA
Answer calls from a soft phone for customers, internal associates and third party inquires. Provide solutions to problems or alternative solutions depending on client needs. Knowledgeable on deposit products. Assist with online/mo...
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Contact Center Representative
Mindlance
Plano, TX
Company Description Title: Contact Center Rep IDuration: 2 Months Location: Plano, TX : Interacts with internal and external customers to provide information in response to inquiries about various services and to handle and resolv...
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Data Analyst, Contact Center Analytics(Flex Home/Office)(Madison, WI)
American Family Mutual Insurance Company
Madison, WI
Develop actionable performance management reports for the Contact Center and back-office teams. Manage the monthly Contact Center incentive process as well as ongoing maintenance. Analyze Contact Center metric trends to uncover in...
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Manager, Bank Sales and Service Contact Center
Usaa.
San Antonio, TX
Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...
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Contact Center Agent
Mvd Express
Albuquerque, NM
You display excellent verbal communication with customers and co-workers. You are an outgoing and friendly "people person". You have experience working with computers and technology. You are detail orientated and have multitasking...
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Director, Client Care Contact Center - DPS (Debit Prepaid Services)
Visa
Austin, TX
* Develop and maintain department understanding of customers needs and strategies in order to set organizational direction and create opportunities to achieve Visa Inc.s objectives. * Establish unit goals, objectives, performanc...
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Athletic Trainer Contact Center Rep
Uchealth
United States
Certified Athletic Trainer. Bachelor's degree. Certification by the Board of Certification for the Athletic Trainer (BOC). State licensure as an Athletic Trainer. Full medical, dental and vision coverage. Retirement plans to inclu...
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VP - Contact Center Member Services - Chatsworth
Premier America Credit Union
Los Angeles, CA
Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...
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Assistant Contact Center Manager - 1.0 FTE Days (08-HR)
Stanford Health Care
Newark, CA
Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to established policies and procedures. Assists in the recruitment and selection process for new Contact Center staff, including con...
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Contact Center Agent - Remote/Office
Brent Johnson Design
Fresno, CA
High school diploma or equivalent. Excellent verbal and written communication skills. Proven customer service experience. Strong problem-solving skills. Ability to multitask and prioritize effectively. Proficient computer skills,...
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Contact Center Agent
Adecco
Beaverton, OR
$20.00/Hour
In this role, you will work with clients by answering inbound and outbound calls, processing emails, chat, and callback interactions. Competitive benefits with options such as medical, dental, vision, and 401(k)...
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Claims Contact Center Representative
Usaa.
San Antonio, TX
Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of rol...
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Mgr Contact Center Technology
Parallon
Earth City, MO
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...
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Senior Operations Contact Center Engineer
Koin
Tualatin, OR
Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...
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Senior Operations Contact Center Engineer
Koin
Newberg, OR
Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...
2 months ago seen See more...
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Senior Operations Contact Center Engineer
Koin
Gresham, OR
Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...
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Business Analyst (Contact Center)
V R Della Infotech Inc
Rahway, NJ
Position 1:Title: Sr. Business AnalystLocation: Upper Gwynedd, PA and/or Rahway, NJ(Must be onsite PA in for 2 days a week)Duration: 12 monthsA Sr. Business Analyst for the Contact Center for Headquarter SalesFor Adverse EventsNee...
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Team Leader (FHA Mortgage Contact Center)
Leidos
Albuquerque, NM
Coordinate and lead employee training programs. Provide ongoing performance monitoring, mentoring, and coaching.. Provide subject matter expertise to the team on Federal Housing Administration (FHA) policies and procedures.. Assis...
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Contact Center IS Engineer
Biospace
Washington, DC
Works with the Senior Manager, Collaboration Operations, Operations Voice Lead, Contact Center Architect and Managed Service Provider to ensure system availability for Contact Center Services. Primary DWX-Amgen Assist relationship...
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WFH Contact Center
Adecco
Olin, NC
$13.50/Hour
Candidates must meet the following requirements to be considered for Call Center Associate jobs: At least 1 year of experience High school diploma or GED Friendly, empathetic & professionalWhat's i...
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Contact Center Representative - Remote
Lq Digital
Dallas, TX
Why LQ is outstanding at what it does: the company thinks less like marketers and more like economists, driving hard against unit economics and aligning itself with pay for performance models. Visit https://clients.amazonworkspace...
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Manager Ops Process Contact Center
Home Depot / Thd
Atlanta, GA
Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field. Develop and implement changes that improve overall store operations processes that are likely...
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Enterprise Care Contact Center Transformation Leader
General Motors
Warren, MI
This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI three times per week , (Tuesday, Wednesday, and Thursday) at minimum. . This job is not eligible for relocation benefits....
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COR Scheduling Contact Center Advisor (Remote)
Aaa Club Alliance
Remote
$16 - $19 an hour
A competitive base hourly rate of $16.00 - $19.00; dependent upon salary zone and experience; paid biweekly. Paid Training Computer equipment provided by AAA Club Alliance and shipped to your home. Nearly 4 weeks of Paid Time Off...
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Part-Time Contact Center Specialist Remote
Marine Credit Union
Racine, WI
$33.9K - $42.9K a year
Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...
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Contact Center Representative
The Dart Bank
Holt, MI
From $18.50 an hour
Process transactions in a non-traditional teller environment while offering excellent service using various forms of digital interaction. Transactions may include withdrawals, deposits & payments. Support and service new and exist...
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Contact Center Representative- 100% Remote
Tivly
Norfolk, VA
$13.50 an hour
Handle a large volume of inbound and outbound calls related to small business owners inquiring about commercial insurance needs. Follow communication scripts and use knowledge of products and services to go off-script when necessa...
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Part-Time Contact Center Specialist Remote
Marine Credit Union
Fond Du Lac, WI
$33.9K - $42.9K a year
Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...
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Contact Center Specialist Remote
Marine Credit Union
Fond Du Lac, WI
$38.2K - $48.4K a year
Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...
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Contact Center Representative
Town & Country Credit Union
Fargo, ND
$17.06 - $24.81 an hour
Competitive compensation $5 additional hourly pay for Saturday shifts for non-exempt staff. Paid holidays Generous paid time off "Dress for your day" dress code Health, dental and vision insurance Life and disability insurance Fle...
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