Analyst Customer Support jobs

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CUSTOMER SUPPORT ANALYST (TIER II)

Provide Tier IICustomer Support for complex cases triaged by Tier I or our Customer Success team Communicate (written & verbally) with customers and collaborate with internal teams on Tier I & III, Customer Success and Delivery M...

CompanyThentia
AddressOklahoma City, OK
CategoryInformation Technology
Date Posted 2 days ago See detail

Customer Support Analyst (Tier II)

Thentia

Oklahoma City, OK

Provide Tier IICustomer Support for complex cases triaged by Tier I or our Customer Success team Communicate (written & verbally) with customers and collaborate with internal teams on Tier I & III, Customer Success and Delivery M...

Customer Support Representative (In-Person) New

The Challenge Printing Company Inc

Clifton, NJ

Networking with the various departments at our client sites, in order to promote the concept of our customer-driven, service-oriented approach of doing business. Becoming the conduit of communication between us and a client, ensur...

Quality Analyst & Customer Support Specialist

Dynamic Health It

New Orleans, LA

$35 - $50 an hour

Experience as healthcare software superuser, application analyst, QA, or project manager. Experience with using ticket systems. An understanding of relational database technology and ability to develop SQL queries is desirable but...

Help Desk Analyst / Customer Support

Findhelp, A Public Benefit Corporation

Austin, TX

$52,000 - $65,000 a year

Perform incident triage and maintain ownership until resolved or escalated for further research. Build ongoing relationships with internal clients (CSM/CEM/Curation/Prodsup) Answer and resolve incoming Helpdesk incidents via vario...

Reporting Analyst - Enterprise Customer Complaints and Assurance New

Us Bank National Association

Fargo, ND

Bachelors degree in Business Administration, Finance, Statistics, or a related field; advanced degree is a plus Minimum of 3-5 years of experience in a reporting or analytics role, preferably within the financial services industr...

Data Entry Support Analyst New

Solis Mammography/ Washington Radiology

Addison, TX

Accurately enter patient appointment data into Epic and/or Meditech systems according to established protocols, guidelines, quality, and production goals. Review and verify appointment details for accuracy and completeness, inclu...

EHR Support Analyst II New

Hca Healthcare

Miami, FL

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Customer Support Specialist Intermediate New

Bristol Bay Shared Services , Llc

San Antonio, TX

Provide on-site hardware maintenance services on Government-Owned equipment utilizing Customer Support Service Specialists. The equipment to be serviced includes but is not limited to mini/microcomputers, handheld computing device...

Customer Support Specialist New

Becton, Dickinson And Company

San Antonio, TX

Follow necessary Customer Support protocols. Interact with customers in a professional and enthusiastic manner via verbal and written communication. Promptly answer support calls, document and transfer with a high level of urgency...

Leasing Credit Analyst - Credit Support New

Bank Of America

Providence, RI

Data verification of new deals on source systems and posting of documents to electronic credit file. Monitor credit compliance and past-due exceptions to ensure date integrity. Source financial statements and covenant compliance c...

Business Analyst - Customer Care Support

Firstenergy Corp

Akron, OH

$71K - $89.9K a year

Demonstrating a commitment to FirstEnergy Core Values and Behaviors Developing operational, management, regulatory and other ad-hoc reports using a variety of tools including SAP, Excel QlikView, Power BI, TOAD, etc. Coordinating...

Customer Support Rep I

Cornerstone Staffing

Cary, NC

Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information Handle inbound and outbound calls to sch...

Technology Support Analyst - Journey New

East Carolina University

Greenville, NC

Participation as a project team leader on all BSOM computer support projects. Provide project support as a team member with implementation, troubleshooting, and documentation as required. Installation of university supported hardw...

Tech Support Analyst New

East Carolina University

Greenville, NC

TeamDynamix ticket management for all Student Affairs hardware/software support. Manage student workers to aid technical support for the division. Administrative Computer Replacement Cycle. Lead for Student Affairs end-point/compu...

Customer Support Analyst - North America

Mews

Remote

$66,000 a year

Develop an in-depth understanding of Mews' solutions, serving as an ambassador to our customers, ensuring they are achieving great value from our products. Provide exceptional support for customers on technical issues via messagin...

Customer Support Analyst (XBP)

Springbrook Holding Company Llc

American Fork, UT

$38K - $48.1K a year

Respond to customer queries in a timely and accurate way, via phone or email, adhering to Xpress Bill Pay policies and best practices. Work with customers using credit cards or bank checks for payments over the phone. Become an ex...

Associate (Support Data Analyst) New

Moody's

New York, NY

ESG Analytics, Data & Research. 7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US. Post-default Workout/Debt Recovery Analysis (35%): Perform detailed analysis on post-default workout and corporate debt rec...

Epic Support Analyst II New

Washington University

Saint Louis, MO

Provides support to end users and seeks to make improvements through process improvement and quality assurance. Provides new and ongoing clinical systems training and assesses current level of knowledge of new users, working with...

SENIOR ANALYST, REPORTING AND SUPPORT New

Denver Public Schools

Denver, CO

OFFICE OF SCHOOLS Traditional 235 work days per year FTE: 1.0 Salary Range: $72,137 - $86,564 Application Deadline: February 26, 2024 Essential Functions and Objectives:Provides senior-level support in the areas of academic analyt...

SENIOR APPLICATION SUPPORT ANALYST New

Skiltrek Llc

Denver, CO

Additionally, he/she may participate in change management and enhancements for project and infrastructure testing. This is a full-time opportunity.REQUIRED SKILLS & EXPERIENCE3+ years of APPLICATION SUPPORT experienceExperience su...

Sr Clinical/Rev Apps and Support Analyst New

Lehigh Valley Health Network

Allentown, PA

Assists the business in determining the best technical solutions for issues/processes and how they can/should be integrated with other business and technical systems/processes. Develops detailed business work plans for analysis, t...

Sr. Customer Experience Strategic Support Analyst

Fedex Services

Harrison, AR

$5,233 - $9,318 a month

Under minimal supervision, manages projects related to supply chain solutions that improve service performance and engagement with customers including design and implementation of new solutions and issue resolution.. Develops and...

Desktop Support Analyst (2 days onsite/3 days remote)

Parasol Alliance

Kalispell, MT

Healthcare experience preferred; long-term healthcare support experience is a plus. At least 2 years of tier one support in an enterprise environment is required. Comfortable with multiple enterprise systems such as Active Directo...

IT Support Services Analyst (PERM)

Connexion

Hartford, CT

Duration: PERM Pay rate: $80-90k Job Location: CT, NJ, FL or MA (Hybrid) Job# 16647 Deliver technical support for a variety of software and hardware needs within a Citrix XenDesktop environment: Resolve software-related issues fo...

Customer Service/Technical Support Representative (Onsite)

Concentrix

Orlando, FL

$18 per hour

Provide inbound customer support.. Help customers resolve technical issues.. Assist in correcting billing concerns.. Deliver expert customer experienceswith a smile. 18 years or older with a High School Diploma or GED. Live w...

Product Support Analyst I

Parallon

Brentwood, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

EHR Support Analyst II -North Austin Med Center

Hca Healthcare

Austin, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Analyst – Data Transformation & Customer Support

Dow Jones

Remote

$40,000 - $160,000 a year

Maintain the data quality for retail fuels pricing, station, and amenities data across North America and Australia, eventually expanding globally Run quality control processes to correct or eliminate incorrect or invalid data poin...

Customer Support Analyst

Bridgeway Benefit Technologies

Baltimore, MD

$49.6K - $62.9K a year

Develop a comprehensive understanding of the Bridgeway products and services to efficiently triage and resolve client issues. Serve as the main point of contact for customer inquiries and requests. Log, track, and manage customer...

Customer Support - Branch Banking Analyst

Ufs Llc

Omaha, NE

Ability to learn and understand Fiserv Premier and Fiserv ancillary software including Business Process Manager Account Opening solution. Knowledge of MS Windows server application installations. Ability to learn technical aspects...