Public Safety Telecommunicator Trainee

REQUIREMENTS TO WORK AS A PUBLIC SAFETY TELECOMMUNICATOR TRAINEE IN THE POLICE DEPARTMENT

For this position, a selected candidate will be required to undergo a criminal background check, and a credit history check. Applicants must fully disclose criminal history. Please refer to the St. Petersburg Police Department website for details:

Selection StandardsandScreening Process

https://police.stpete.org/employmenttelecommunicator/documents/application-process-non-sworn.pdf

Individuals hired by the City as Public Safety Telecommunicator Trainees, as a condition of continued employment, must complete the 911 Public Safety Telecommunicator Program and pass the Florida Certification Exam within eleven and one-half (11-1/2) months of appointment to the position; and must also successfully complete call taker, teletype, and dispatch training within twenty-four (24) months of appointment to the position. This position handles incoming emergency and non-emergency calls on an ACD system using a computer aided dispatch system. Work includes receipt and transmission of radio messages, and dispatching police units to emergency or non-emergency situations throughout the City and surrounding areas. Employees work rotating shifts which cover 24 hours each day and include holidays and weekends. This position requires a three (3) year commitment.

Hiring Bonus: For individuals hired into the Public Safety Telecommunicator Trainee position, the department is offering a $1,500 hiring bonus. $750 of the bonus will be paid upon hire and the other $750 will be paid upon successful completion of call taker training (approximately six months following hire).

For selected applicants that have recent Emergency Communications experience and/or a current Florida 911 Public Safety Telecommunicator Certification, pay above the entry level will be offered.

Salary:$25.34 - $33.08 Hourly

Close Date: Open Until Filled

Minimum Qualifications. Applicants must:

• Possess a valid high school diploma or GED equivalency.

• Have good oral and written communication skills.

• Be familiar with computers using a Microsoft Windows operating system.

• Have excellent customer service skills (at least 6 months experience).

• Have accurate typing skills.

• Be able to effectively multi-task.

• Acknowledge this position is designated as Emergency Critical (EC) and if hired into this position, you must be immediately available to the department before, during, and after a declared emergency and/or disaster.

IMPORTANT APPLICATION INSTRUCTIONS

For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicants will be selected to continue in the hiring process, including an interview with the Division Manager and/or Police Staff and a skills assessment. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify a selected applicant from employment.

The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams.