Public Health Program Coordinator (Wic)

About NYC Health + Hospitals

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

• Following established federal rules and regulation governing the WIC Program provide basic program information to applicants.
• Process NYWIC certification according to established guidelines.
• Maintain proper scheduling in NYWIC system. Schedule initial and subsequent certification appointment for participants/applicants.
• Assemble participant charts with subsequent filing of the same.
• Must do paper certification when NYWIC system is down.
• Must keep a log of all outreach activities in the WIC department. Responsible for ordering the incentives, to arrange the plans for outreach activities and to document in the NYWIC system.
• Responsible for calling participants that are interested in applying for the WIC Program.
• Generate Daily Schedule and No Show reports on a daily basis.
• Responsible to keep Alpha Listing, Daily Schedule, No Show, Sign-In sheet, EBT card Count, and NYWIC Library updated.
• Review charts and file them on a daily basis, when needed.
• Maintain EBT card registers, EBT card issuance on a daily basis.
• Responsible for maintaining or increasing the caseload of the WIC clients by using the tools in the NYWIC system, reminder calls and no-show reports, etc.
• File active/inactive charts on a daily basis. Make sure that all proxy forms are updated.
• Report all incidents of stolen/missing EBT cards to supervisor.
• Maintain help desk log for all calls to the HELP DESK. Make sure tickets are closed.
• Answer telephones and all other duties as may be required.
• Cover of two WIC sites which would include flexible hours and weekends.
• Coverage of health fairs, including holidays and weekends.
• Act as the clerical supervisor, whenever needed.
• Managing the office supplies & inventories in both sites.

Job Type: Full-time

Pay: $36,686.00 - $39,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Experience:

• outreach in human services: 1 year (Required)
• clinical or community nutrition program support: 1 year (Required)

Work Location: In person