Public Engagement Coordinator

Summary
You will serve as a Public Engagement Coordinator for the Small Business Administration (SBA), Office of Disaster Recovery and Resilience, Disaster Policy, Planning, and Partnerships Division in Washington, District of Columbia. This position is responsible for ensuring effective planning, operation, evaluation, and communication with DR&R, SBA Field Offices as well as SBA's internal and external partners.
This job is open to

• Career transition (CTAP, ICTAP, RPL)
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• The public
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency
United States Citizens
Duties
As a Public Engagement Coordinator at the GS-0301-14, some of your typical work assignments may include:

• Ensuring effective planning, operation, evaluation, and communication with internal and external partners.
• Coordinating and maintaining cooperative relationships with organizations to ensure smooth partnerships.
• Working with various federal, state, local agencies, and partner organizations to improve the delivery of disaster assistance programs.
• Maintaining awareness of policies, procedures, regulations, and legislative actions relevant to the agency's disaster assistance program.
• Establishing products for internal and external use when necessary, focusing on disaster survivor-centric information, impact on the delivery of disaster assistance.

IMPORTANT NOTES:

• This is a Term position, which is a competitive service status position with a full-time work schedule.
• The Term Appointment does not confer competitive status, reinstatement rights, or eligibility for non-competitive conversion to a permanent job to the individual(s) selected. You may be promoted or reassigned to another term position within SBA's Office of Disaster Recovery & Resilience; however, you may not be non-competitively appointed to another Federal position. You will be given an initial Term Appointment up to 1 year, but not more than 4 years. If all other conditions of employment are met, this appointment may be extended, up to a total of four (4) years in increments determined by SBA.
• If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
• A valid driver's license may be required.
• By applying for this position with SBA's Office of Disaster Recovery and Resilience, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster.
• Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
• This is not a bargaining unit position.

Requirements
Conditions of Employment

• U.S. citizenship is required.
• You must be able to obtain and maintain a Government travel credit card.
• Favorable background investigation and credit check are required.
• Credit score below 500 may negatively impact consideration in the hiring process.
• You may be required to complete a one-year probationary period.
• This is not a bargaining unit position.

Qualifications
*Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. If qualifying based on related unpaid (e.g. volunteer service) experience, you must provide hours worked per week and beginning/ending dates (mm/yyyy to mm/yyyy).
You must meet all qualification requirements by the closing date of this announcement.
Experience:
To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.
You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.
GS-14: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:

• Communicating with various executive-level partners across public, private, philanthropic partners, and stakeholders working directly for chief elected officials or senior executives in a government entity or non-profit agency in disaster-prone areas;
• Ability to engage and communicate with civic leaders with diverse backgrounds who are not typically involved in the disaster space;
• Using a wide range of qualitative and/or quantitative methods to identify and engage with a diverse set of stakeholders across various communities; AND
• Assisting management with the implementation or implementing an agency's goals and objectives during a time(s) of crisis.

Education
There is no educational substitution at this grade level.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications website: Miscellaneous Administration and Program Series 0301 (opm.gov)
Additional information
Career and Interagency Career Transition Assistance Programs: Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only).
Interagency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency).
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional information visit www.sss.gov.
Telework may be available. For information on Telework visit: http://www.telework.gov/

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Communications and Media
• Organizational Awareness
• Partnering
• Planning and Evaluating
• Technical Competence

Structured Resume Review. Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Applicants passing the structured resume review will move on to the next phase of the assessment process.
For this vacancy, the People Operations Disaster Division will use a Category Rating system to refer qualified applicants for consideration. Applicants who are found qualified by the SME reviewers will be placed in one of the three following categories:

• Best-Qualified - highly proficient with an overall comprehensive level of knowledge, skills, and abilities related to this position.
• Well-Qualified - competent in the position with an overall accomplished level of knowledge, skills, and abilities related to this position.
• Qualified - an overall basic level of knowledge, skills, and abilities related to this position.

Application of Veterans' Preference: The Category Rating process protects the rights of veterans by placing them ahead of non-veterans within each quality category. All the veterans must be selected before any non-veterans within each category. For this position, disabled veterans who meet minimum qualifications for this position and have a compensable service-connected disability of at least 10% (CPS & CP) are placed at the top of the Best-Qualified category regardless of which category they would otherwise be assigned to. Preference eligibles who do not have a service-connected disability of 10% or more (XP or TP) are placed at the top of their quality category.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  Required Documents
  To apply for this position, you must provide a complete Application Package which includes:
  1. Your Resume showing hours worked per week, dates of employment, and duties performed. In describing your experience, please be clear and specific. We may not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration.
  2. Completed Questionnaire
  
  • Preview at: https://apply.usastaffing.gov/ViewQuestionnaire/12283713
  
  3. Other supporting documents, such as:
  
  • Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 or other Member Copy showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
  • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
  
  DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT.
  Your latest resume submitted for this position will be used for qualification determinations and supersedes previous submissions.
  ELIGIBILITY INFORMATION:
  1. Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP):
  If you are claiming CTAP/ICTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show at least a "fully successful" rating or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location.In addition to meeting all qualification requirements and selective placement factors (if applicable), CTAP/ICTAP eligibles must meet the Well-Qualified criteria with a score of 85 or above based on the competencies listed above for the position in order to be given priority consideration. Information about CTAP and ICTAP eligibility is also on OPM's Career Transition Resources website at: CTAP/ICTAP. http://www.opm.gov/rif/employee_guides/career_transition.asp.
  2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
  3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency
  If you are relying on your education to meet qualification requirements:
  Education must be accredited by an accrediting institution recognized by the U.S...