Public Area Attendant

The NEW Moxy Madison Downtown is hiring a Public Area Attendantfor the151-room hotel in downtown Madison, WI opening Spring 2024.
Owned and managed by NCG Hospitality, this property will be the very first Moxy hotel in Wisconsin, a unique lifestyle hotel brand featuring a rooftop bar and restaurant located downtown.
Moxy boldly breaks the rules of a conventional hotel stay starting with check-in at the Bar. Communal play spaces and a central bar serves double duty as the front desk, delivering a unique playful experience.
Our Team Members are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
** Starting wage for this position is $15.00-$17.00 per hour but final wage will be based on experience**
Core Benefits:
- Paid Sick Time
- Paid time off and anniversary day off with pay
- Paid volunteer hours Earn money for community service!
- Flexible schedules
Team Member Travel Perks:
- Worldwide Marriott and/or Hilton hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels

Professional Development:
- Dedicated training and development with opportunities for growth
- 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
- Educational and professional certification assistance

Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program Earn money for helping other team members and guests!
- Everyone Sells Earn money for bringing in business to our properties!
- Referral program for team members
How do I make an impact on my team?
Our friendly Public Area Attendant provides our guests with clean and comfortable accommodations, all while delivering outstanding service.

• Clean and restock propertys Public Areas to include but not limited to lobby, pool, fitness center, stairways, hallways, elevators and property patio
• Ensure lobby furniture is in good condition, organized and guest ready
• Ability to help in other housekeeping areas
• Properly handle, label and store cleaning supplies and cleaning equipment

What does success look like in this role?

• Ability to perform task-oriented repetitive functions consistently and on-time
• Friendly customer service to brighten the day of our property guests
• Excellent communication skills
• Strong attention to detail
• Reliability and honesty
• Desire to contribute to a supportive and effective team

Who is NCG Hospitality?
NCG Hospitality is a real estate and hospitality leader with 25+ properties, including Hilton and Marriott hotels, restaurants, and a conference center. For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.