Job Description
Description
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Public Area Attendant to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.
Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories. The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.
Our Team is looking for People Pleasing individuals who want to do the following:
· Turn our guest’s ordinary day into an extraordinary day
· Love where they work
· Be appreciated for what they bring to a team
· Learn and grow with a company who truly values it’s people
What’s in it for you?
- Flexible Scheduling
- Free meals every shift made by our talented culinary team
- Paid time off
- Golf, Ski, Restaurant & Spa discounts
- Hotel room discounts as low as $49 per night
- WELL Spa Gym membership for $16 per paycheck
- Advancement opportunities across the property and US
- Friendly work atmosphere
- Holiday, jury duty, & bereavement pay
- Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
- Recognition programs (aka get paid to celebrate)
About the role
Let it shine as a Public Area Attendant by cleaning and maintaining all Public Areas, offices and restrooms to achieve Grand Geneva Resort & Spa’s standards of quality
What will you be doing?
- Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors using cleaning agents and equipment provided by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.
- Thoroughly dust all furniture, pictures, and shelves, windowsills, and all flat surfaces extending arms over head, bending and stooping as needed.
- Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
- Clean ashtrays and empty trash.
- Vacuums lobby and resort Public Areas as needed.
- Clean all offices as required.
- Sweep and mop the lobby and public restrooms as required
- Clears newspapers and other debris from public sitting areas in lobby.
- Cleans resort entry doors on a regular basis to maintain smudge free appearance.
- Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security department.
- Provide general public assistance, instruction and/or guidance for guest and associate safety in fire or other emergency situations.
· Other duties as assigned by Housekeeping Manager
What do you bring to the role?
- Someone who is passionate about people and travel
- Willing to work weekends
- LOVES meeting new people and interacting with guests
- Has reliable transportation to and from work
- Past experience in hotels and customer service a plus
- Enjoys proactively using their creativity to personalize the guest experience
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.