Public Aid Eligibility Assistant

Agency: Department of Human Services

Location: Chicago, IL, US, 60619

Opening Date: 1/22/2024

Closing Date: 2/02/2024

Salary: Anticipated Salary: $3,590 - $4,852 per month ($43,080 - $58,224 per year)

Job Type: Salaried Full Time

County: Cook

Number of Vacancies: 4

***MUST APPLY ONLINE ***

Posting Identification Number 10-91-35280

Position Overview

The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in the Southeast Office in Cook County. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff. Identifies and sorts documents coming into the Family and Community Resource Center (FCRC). Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.

Job Responsibilities

1.Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.

2. Identifies and sorts documents coming into the Family and Community Resource Center (FCRC)

3. Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.

4. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to the completion of high school.

2. Requires one (1) year of clerical supportive experience in the Department of Human Services OR equivalent training and experience.

Work Hours: 8:30am - 5:00pm, Monday - Friday
Work Location: 8001 S Cottage Grove Ave Chicago, IL 60619-4003

Division of Family and Community Services

Region 1 South

Southeast Office/Cook County
Agency Contact: DHS.HiringUnit@Illinois.gov

Job Family: Social Services

About the Agency:

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• *Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 10 Weeks Paid Maternity/Paternity Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

APPLICATION INSTRUCTIONS

Must apply online.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Job Type: Full-time

Pay: $3,590.00 - $4,852.00 per month

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• Do you possess one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience?
• Do you possess knowledge, skill, and mental development equivalent to the completion of high school?

Education:

• High school or equivalent (Preferred)

Experience:

• clerical supportive: 1 year (Required)

Work Location: In person