Agency: Department of Human Services
Location: Granite City, IL, US, 62040
Opening Date: 1/16/2024
Closing Date: 1/29/2024
Salary: Anticipated Salary: $3,590 - $4,852 per month ($43,080 - $58,224 per year)
Job Type: Salaried Full Time
County: Madison
Number of Vacancies: 2
***MUST APPLY ONLINE ***
Posting Identification Number 10-95-34739
Position Overview
The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in Madison County. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff. Identifies and sorts documents coming into the Family and Community Resource Center (FCRC). Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems.
Job Responsibilities
- Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
- Identifies and sorts documents coming into the Family and Community Resource Center (FCRC).
- Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to the completion of high school.
- Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
Work Hours: Mon - Fri, 8:30am - 5:00pm
Work Location: 1925 Madison Ave Granite City, IL 62040-4616
Family and Community Services
Region 5
Granite City Office/Madison County
Agency Contact: DHS.HiringUnit@Illinois.gov
Job Family: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- *Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 10 Weeks Paid Maternity/Paternity Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Must apply online.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Job Type: Full-time
Pay: $3,590.00 - $4,852.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Application Question(s):
- Do you possess one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience?
Education:
- High school or equivalent (Preferred)
Work Location: In person