Psychiatric Services Manager

Salary : $238,139.20 - $301,849.60 Annually
Location : King County Correctional Facility - Downtown Seattle and Maleng Regional Justice Center - Kent, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2023AO20598
Department: DPH - Public Health
Division: Jail Health Services
Opening Date: 12/05/2023
Closing Date: Continuous
FLSA: Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week
Summary
This posting will remain open as continuous until filled, with the first review of applications to take place on January 4, 2024
Jail Health Services (JHS), a division of Public Health | Seattle & King County, is seeking a driven, dynamic, and inspirational leader to oversee our Psychiatric Services section in our practice!
The Psychiatric Services Manager will provide leadership and oversight of all psychiatric programs within JHS, including providing guidance, vision, and direction to best serve our patients. This position is pivotal in building a work environment that promotes equity and social justice, employee engagement, inclusiveness, teamwork, continuous improvement, and connection across the Psychiatric Services programs and teams. This oversight role will also be responsible for setting and meeting service standards, accreditation requirements, and improving mental health systems and processes for one of the jail's most vulnerable populations.
The Psychiatric Services Team works to honor program participant self-determination and autonomy while working within the criminal legal and public health systems. The Psychiatric Services Team is comprised of Psychiatrists, Psychiatric Advanced Registered Nurse Practitioners, and Psychiatric Evaluation Specialists who work collaboratively with all other Jail Health Services staff across the practice to provide mental health services to patients. The team operates within the King County adult jails and they collaborate with multiple partners including the Department of King County Adult and Juvenile Detention, criminal justice organizations, and other government and community healthcare organizations.
About Jail Health Services:
JHS provides needed health and social services to the people incarcerated in the King County jails - King County Correctional Facility (KCCF) in Seattle, WA and Maleng Regional Justice Center (MRJC) in Kent, WA. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. Our team shares a commitment to respectfully caring for and engaging participants in a culturally responsive manner, meeting them where they are, using holistic and strengths-based approaches, and trauma informed care to foster their health and mental wellbeing and reduce recidivism. Our division includes over 230 employees and an annual budget of approximately $60 million.
The purpose of JHS is to assure that high-quality health and human services are available to the people incarcerated in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is "Opening doors to healthier, happier lives", and the mission is "To assess and stabilize serious health problems for the detained persons of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail".
Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population.
JHS staff manage the complex health needs of underserved people many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.
JHS is on a journey striving toward becoming an anti-racist practice and need a Psychiatric Services leader able to support us in getting there. We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County committed to being intentionally anti-racist and accountable to Black, Brown, and Indigenous People of Color. This position requires advocacy within institutions founded in systemic racism, identifying and reducing barriers to care while pushing for systemic change."
Commitment to Equity and Social Justice:
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.
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Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County
Who May Apply:
This full-time position is open to all qualified applicants.
Work Location:
The primary work locations are at the King County Correctional Facility in Seattle and Maleng Regional Justice Center in Kent.This position will work primarily onsite in the jails, but may telecommute periodically.
Work Schedule:
The normal work week is Monday through Friday, with some evening, night, and weekend work as necessary.
Job Duties

• Lead and oversee the ongoing evolution of Psychiatric Services within Jail Health Services by designing systems, providing direction, determining priorities, and co-creating plans to be responsive to patient needs. This includes the assessment and assignment of various Psychiatric Services bodies of work, the distribution of the work, and the appropriate classifications to perform the work.
• Participate in JHS healthcare delivery and cultural transformation. Collaborate with the JHS Medical Director, Social Services Manager and Nursing Services Manager to set clinical priorities, develop policy and protocols, and provide direction for the design and evaluation of transformative Psychiatric Services programs.
• Ensure all Psychiatric Services staff engage in culturally responsive services to patients in our care using human-centered, anti-racist, and trauma-informed approaches for the delivery of services.
• Promote the hiring of racially, ethnically and culturally diverse team members.
• Directly supervise the Psychiatric Services Team including hiring/separation actions, performance feedback and reviews, providing and advocating for skill development, as well as setting and reviewing expectations of the team. Clinical supervision of other Psychiatrist and Psych ARNP staff, including potential oversight of Psychiatric Evaluation Staff. Oversee and assure clinical quality standards and expectations are set and monitored through a clinical performance review process, as well as manage and monitor staff behaviors and expectations to meet all JHS and PH policies, guidelines, and expectations to create and maintain a healthy work environment.
• Ongoing commitment to understanding how the intersections of patient social identities and experiences impact engagement and connection to community-based services.
• Organize and facilitate staff development activities such as clinical practice updates, case rounds, clinical skill development, community resources/partners updates, and law updates. Provide in-service mental health services training for all jail staff, as needed.
• Establish trusted partnerships with key community-based organizations, the King County Prosecuting Attorney's Office (KCPAO), defense attorneys, the Department of Adult and Juvenile Detention, the King County Executive Team, and other divisions of King County Public Health. Identify and foster new possibilities for effective collaboration with community-based providers and program partners.
• Represent the JHS Psychiatric Services practice perspective to community health care partners and other organizations. Participate in the negotiation of partnership contracts and agreements.
• Serve on the JHS Leadership and Clinical Leadership Teams as the expert on Psychiatric Services programs and programmatic changes within Jail Health Services.
• Provide clinical and technical oversight, case consultation, coaching, and troubleshooting to the staff in the Psychiatric Services unit to create a cohesive, skilled, and supported team.
• Assist with development, implementation, and management of clinical practice guidelines and clinical performance reviews.
• Along with the JHS Leadership Team, monitor and ensure compliance with National Commission on Correctional Health Care (NCCHC) standards, Prison Rape Elimination Act (PREA) standards, regulatory requirements, and legally mandated training requirements for Psychiatric Services. Ensure compliance with applicable laws and statutes in the provision of Psychiatric Services at JHS. Lead or sponsor projects and practice changes in alignment with established healthcare standards and/or regulatory requirements.
• Develop/monitor QA/QI projects for Psychiatric Services. Determine appropriate metrics and data gathering strategies. Interpret data, produce reports, and oversee practice in alignment with the strategic direction and vision of the division.
• Monitor and participate in requirements related to grant funds and programs growth in Psychiatric Services. Requires close partnership with finance section of Division.

Experience, Qualifications, Knowledge, Skills

• MD-Psychiatry from an accredited university with a current license in good standing. Drug Enforcement Administration (DEA) registration must be obtained prior to credentialing.
• Documentation of current BLS CPR certification with AED training required at time of hire. CPR/AED Heart saver courses do not meet this requirement.
• Ongoing commitment to learning, understanding, and effective application of anti-racist practices when working with Black, Indigenous, and People of Color.
• Ongoing commitment to learning, understanding and effective application of culturally humble practices when working with marginalized identities.
• Experience leading psychiatric programs and teams with a participant-and family-centered, anti-racist, strengths-based, and trauma-informed lens and approach.
• Ability to co-create a compelling vision for Psychiatric Services and align team members around a strategic plan to work toward stated goals. Strength in fostering teamwork across different disciplines and programs to break down silos and build alignment.
• Five years or more of progressive management experience in a large governmental or private organization, with a well-developed, broad range of administrative, clinical, negotiation, facilitation, and management skills.
• Applied Knowledge of the Diagnostic and Statistical Manual (DSM 5) of Mental Health Disorders by the American Psychiatric Association
• Experience with adults (age 18 and older) presenting with complex needs requiring multiple system involvement for resolution.
• Deep knowledge of specific challenges, trauma responses, behavior and needs for people experiencing legal involvement, housing instability, poverty, substance use disorder and mental health diagnoses compounded by discrimination and systemic oppression.
• Skill in communicating and coaching effectively, engaging in or learning to have difficult crucial conversations with staff, humbly, from a place of learning, and give/receive timely feedback. Uphold staff to the values of respect and cultural humility.
• Skill in motivating and inspiring others, commitment to quality work under various conditions, positive perspective, and commitment to teambuilding.
• Experience and ability to lead, manage, and coach others through complex Human Resource issues and challenges. Knowledge or experience in working within a highly unionized workplace or similar environment.
• Effectively and respectfully communicating with others (e.g., stakeholders), engaging in difficult crucial conversations to facilitate shared learning.
• Expertise in change management practices, e.g., restorative justice practices, and mindful of various perspectives and experiences to bring others through change together. Skill in fostering participant self-determination, autonomy and rapport building with harder to reach people; ability to develop those skills in others.
• Knowledge of and experience with crisis intervention techniques, including assessment for risk of suicide or harm to self or others.
• Skill in data collection, analysis, reporting, and data-driven decision making for Psychiatric Services programs and participant outcomes.
• Ability to foster and maintain effective working relationships across multi-disciplinary teams; ability to resolve conflict between individuals and groups.
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