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Patient Services Representative
Duties:
- Greet and check-in patients upon arrival
- Schedule and confirm patient appointments
- Collect and update patient information in electronic medical records
- Verify insurance coverage and process necessary paperwork
- Answer phone calls and respond to patient inquiries
- Assist with billing and payment processing
- Maintain a clean and organized front desk area
- Call center assistance
- Authorizations
- Billing
Qualifications:
- Previous experience in a medical or Ophthalmology office preferred
- Familiarity with medical terminology and procedures
- Strong administrative and organizational skills
- Excellent communication and customer service skills
- Proficient in using office software and electronic medical record systems
-Bilingual a plus
As a Patient Services Representative, you will play a vital role in providing exceptional customer service to our patients. Your attention to detail, ability to multitask, and friendly demeanor will contribute to the overall success of our practice. Join our team today!
Please note that this is not a remote position. The successful candidate must be available to work on-site at our medical office, travel between the two locations Warren & Westfield.
To apply, please submit your resume highlighting your relevant experience in medical administrative support.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
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Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: No more than 40.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Work setting:
- Call center
- Clinic
- In-person
- Office
Experience:
- PSR: 1 year (Required)
Ability to Commute:
- Warren, NJ 07059 (Preferred)
Willingness to travel:
- 50% (Required)
Work Location: In person