Provider Installation Representative - Remote in EST, CST or MST

If you are located within Eastern, Central OR Mountain Time Zone, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM

As a Provider Installation Representative you will be responsible for the installation and administration of assigned contract including structure and billing set up, eligibility collection, and preparation of plan materials. You will also be responsible for overall provider contract and amendment loading and processing. Having a customer service mindset is key. Managers and colleagues are available for questions. This is a full remote position and you will be required to attend weekly team meetings.

This position is full-time. Employees are required to have the flexibility to work an 8-hour shift during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer 6 weeks of on-the-job training. The hours during training will be 8:00am to 5:00pm, Monday - Friday.

• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Creating and maintaining provider demographic, billing, and network contract information within a database
• Audit provider loads for adherence to quality measurers and reporting standards
• Recommend methods to improve processes used by department

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• 2+ years of work experience in a corporate setting
• 2+ years of experience in managed care or medical insurance experience (can include credentialing providers, provider relations, medical billing, provider administration)
• 1+ year of data entry experience and in a role requiring strong prioritization/organizational skills within a product environment meeting goals
  
• 6+ months of medical claims experience (credentialing of a provider or practice, HCFA forms (1500 Form), UB or hospital claims forms, reimbursement claim forms)
• Experience with Microsoft Word (create and edit documents) and Microsoft Excel (sort and filter)
• Must be 18 years of age OR older
• Ability to work any 8-hour shift between 8:00 AM to 5:00 PM CST

Preferred Qualifications:

• Data analysis experience within the healthcare industry
• Experience with updating provider records
• Experience working with healthcare provider data
• Experience in medical claims processing
• Experience training/mentoring peers

Telecommuting Requirements:

• Reside within Eastern, Central OR Mountain Time Zone
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Colorado, Connecticut, New Jersey, New York or Rhode Island Residents Only: The hourly range for Colorado / Connecticut / New York / New Jersey / Rhode Island residents is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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