Address
Form of workJob Description
Description
We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any issues or inquiries they may have.
Pay range:
$17.50 - $28.00hourly
Job:
Full time
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
If you are a self-motivated and detail-oriented professional looking to contribute to a dynamic team, we invite you to apply. To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.
Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their target audience in the most compelling and effective ways.
We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any issues or inquiries they may have.
Pay range:
$17.50 - $28.00hourly
Job:
Full time
Key Responsibilities
- Answer inbound customer calls and emails in a professional and courteous manner
- Provide accurate and timely information to customers regarding products, services, and company policies
- Identify and escalate priority issues to the appropriate department for resolution
- Ensure customer information is accurate and up-to-date in the system
- Process orders and returns efficiently and accurately
- Collaborate with team members to develop solutions and improve processes
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Excellent communication and listening skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and decision-making abilities
- Proficient in using computer systems and software
- Ability to remain calm and composed in high-pressure situations
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and inclusive work environment.
If you are a self-motivated and detail-oriented professional looking to contribute to a dynamic team, we invite you to apply. To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.
