Property Operations Assistant

PROPERTY OPERATIONS ASSISTANT, THE PINES, BROCKTON, MA
General Statement of Duties: The Property Operations Assistant is responsible for managing the administrative tasks for a large, complex community or group of communities. This employee supports the office and/or maintenance administrative duties of the organization. These duties include but are not limited to; service requests, preventive maintenance scheduling and follow-up, pest control management and scheduling, move in/out inspections, inspectional service department/boards of health coordination, project management and general administrative activities.
Supervision Received: Reports to Maintenance Team Supervisor/Sr. Maintenance Supervisor
Supervision Exercised: N/A
FLSA Status: Non-Exempt
Essential Functions of the Position: (Any one position may not include all the duties listed, nor do the listed examples include all duties that may be found in positions of this class.)

• Supports the service request process, entering and tracking service requests, closing out service requests and follow up with any outstanding service requests.
• Updates the various maintenance logs
• Provides Administrative support to Maintenance and Office when needed.
• Creates and delivers notices to residents for inspections, pest control and general maintenance work.
• Supports the preventive maintenance process and all other special projects.
• Manages maintenance follow up efforts with residents and vendors. Ensures that quality control standards are followed and consistently met.
• Assists with inventory management and general upkeep of the maintenance shop. Aids with the monitoring and tracking of Monthly Maintenance Safety Training.
• Provides Administrative support to the maintenance department in tracking and completion of the unit turnover process.
• Additional administrative responsibilities as assigned by the Maintenance Team Supervisor/Sr. Maintenance Supervisor/Regional Maintenance Director.

Minimum Education, Training and Experience:
High School diploma or GED
Proficiency in Microsoft Word, Excel and general customer service
General interest electrical, plumbing, appliances, HVAC and/or carpentry
Qualifications and Skills: Strong computer proficiencies required. Intermediate proficiency with Word, Excel, PowerPoint, Outlook. Basic proficiency with Yardi desirable. Fluent in English. Strong oral and written communication skills. Highly organized and detail oriented. Ability to work in a fast-paced environment where priorities change daily. Deadline driven. Demonstrates strong initiative and high level of professionalism.
Physical Capabilities: Manual dexterity for competent use of office equipment. Ability to climb stairs and walk through the community.
Maintenance Technician Competencies required:
Job Knowledge, Problem Solving/Analysis, Work Environment Safety, Planning, Interpersonal Skills, Communication.
Employee signature below constitutes employee's understanding of the requirements, essential functions, and duties of the position.
Employee_________________________________________ Date_____________​_________
Beacon is an Equal Opportunity Employer
Benefits Offered:

• Medical, Dental and Vision insurance, beginning on the first of the month after hire.
• 401(k) with company match, short term disability and long term disability insurance.
• 3 weeks’ paid vacation, 13 paid holidays.
• Summer flex scheduling options to allow for early releases on Friday from Memorial Day to Labor Day.

Beacon Communities LLC seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class.
Beacon Communities - 2018, 2019, 2020 Boston Globe's Top Places to Work!!
At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.
Company Overview: Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 18,000 apartments including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.

Disability insurance, Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, 401(k) matching