Property Manager (On Site - The Terraces)

POSITION OVERVIEW

· Strong managerial and financial skills.

· Experience designing, managing, implementing and assessing strategic programs and projects.

· Demonstrated, quantifiable success in cost containment/reduction.

· Comprehensive knowledge of Homeowner Association Community Relations, management as well as current regulations and state law.

· Strategic, analytic and problem-solving abilities with a high level of fluency in a broad range of evaluation techniques. Possess insight into and understanding of specialized business concepts. Ability to understand the larger issues surrounding the organization.

· Adept communication and listening skills with the ability to interpret and present complex matters clearly to a range of audiences in both written and oral form, with the ability to defuse confrontation and de-escalate situations that arise.

· Experience running financially sound business operations.

· Strong project management skills: ability to get to the core of complex issues and debates, draw succinct conclusions and provide balanced analysis. Function under pressure.

· Systems knowledge with ability to improve processes and procedures to achieve operational and cost efficiencies.

· Customer Service Orientation: Our customers are our members. Identify and focus on the homeowner’s objectives (How to say yes, or at least have options) and needs to build long term positive relationships to maintain credibility and achieve the association’s objectives.

· Proven ability to manage and coach a diverse workforce (including hired vendors and contractors) utilizing a high level of interpersonal and influencing skills resulting in ultimate productivity and team work.

· Ability to delegate tasks while maintaining accountability.

· Possess strong inter-personal, oral and written communication skills needed to maintain effective working relations with a wide range of individuals. Uses a variety of methods and channels to develop and maintain open lines of communication at all levels.

· Identify and understand problems, and reach thoroughly substantiated, well-reasoned conclusions which lead to action.

· Generate improvements and actionable ideas which contribute/optimize organizational/operational performance.

· Possess above average skill in strategic planning, organizational assessment and improvement

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

· Assist in the oversight of all operations related separate HOA’s.

· Assist in preparing and maintaining control of all association budgets and development of a 5-year reserve study analysis for each association and 5-year Capital Plan for each association.

· Perform weekly/monthly inspections of all common areas of each association and schedule appropriate repairs funded by the association’s reserve fund: streets, lighting, signage, etc.

· Daily oversight of landscaping contractors

· With professional input from ED, legal counsel, continue evolving guidelines for HOA’s construction and landscape.

· Understanding, supporting and promoting the governance structure of each association.

· Assist in leading the planning processes to set the direction and strategy for each association.

· Oversee all architectural and landscape matters: new and remodel construction, development of community facilities, and all major landscape changes.

· Work with association’s consulting architect and city planners to monitor review process of all proposed architectural changes and report findings to each association’s board for review.

· Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers

· Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner

· Teamwork - Develop and promote teamwork and cooperation among co-workers

· Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.

· Other duties as assigned

SUPERVISORY RESPONSIBILITIES

· Partial – Administrative Assistant – MASTER ASSC.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

· 5 years plus of successful management experience in multi-use homeowner associations or similar. High End developments preferred

· BA/BS or equivalent work experience in managing and directing business / HOA operations.

· Degree in business, landscape or architecture is a plus

Required Technical / Other Skills and Abilities

· Excellent Computer Skills - Microsoft Office

· Revenues and expenses, cost controls, and labor control.

Required Licenses/Certifications

· CAI, CACM Certification or equivalent training Xxx

PHYSICAL DEMANDS

The physical demands described on the attached “Physical Demands of Position” chart are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See attached “Physical Demands of the Position”.

SAFETY

Incumbent is required to comply with established safe work practices and attend all safety-related training provided or made available by .

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is seldom exposed to outside weather conditions. The noise level in the work environment is moderate

COMPANY FUNDS

This position has access to company funds: Credit Cards

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years
• 3 years

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person