Project Manager

We are seeking a Project Manager to join a growing company! The Project Manager will be responsible for receiving, documenting, and communicating all pertinent order information between the external customers and reps and the internal company departments for the entire life cycle of an order/project. The Project Manager will manage the workflow of the quotes/orders they have been assigned from beginning to end to ensure the customer’s and sales representative’s highest satisfaction with the execution of the order. The end goal is deeply satisfied customers and sales representatives as evidenced by repeat orders, sales growth, increased profit margin, referrals, and surveys.

Responsibilities:

• Understand all unique customer requirements for quoting, pricing, order processing, labeling, shipping, and reporting.
• Send regular status reports of all open orders for a rep or customer. The frequency of this will be based upon the preference of the customer/rep and the requirement of information by the factory.
• Send quotes back to the Customer and/or Rep and/or Sales President (always copying the rep and/or Sales President and/or other necessary parties) if sent directly to the customer thanking them for the opportunity.
• Formulate a method to track the quote #, customer, rep, $ value, date quoted, and date awarded to become more efficient at quoting.
• Generate regular detailed price lists of regular running and recurring products within both Hospitality and Residential Markets and special price lists for special customers.
• Receive Requests for Quotes from Customers and Representatives and compile all necessary information (quote required by date and time, award date, projected production date, and any other missing details such as fabric, finish, etc. and transfer this information to the internal quoting department.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Confidence in working with numbers and spreadsheets
• Ability to meet aggressive deadlines, manage multiple projects simultaneously, and work in a fast-paced, dynamic, customer and team-oriented work environment.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
• Deadline and detail-oriented