Project Manager, Enterprise Project Management Office - Hybrid Work Model

Responsible for supporting multiple strategic and operational projects across the Joint Commission Enterprise.  The Project Manager, EPMO serves as an expert in established Project Management principles and will utilize and adhere to these principles to lead initiatives that support the company’s strategic and operational goals, and drive business results.  The Project Manager, EPMO will be a facilitator of change; making project goals their own and using their skills and expertise to inspire a sense of shared purpose within the project team.  The Project Manager, EPMO serves as a liaison with key stakeholders on tasks, deliverables and issues regarding strategic and operational initiatives, and conducts presentations to leadership and other organizational entities on the progress and outcomes of initiatives. 

• Leads enterprise strategic and operational initiatives to success. This includes establishing project charters, conducting stakeholder analyses, establishing success metrics, creating project plans and milestones, leading team meetings and ensuring successful implementation of projects in terms of scope, timeframe and budget.

• Works directly with the Sr. Director, EPMO to lead strategic and operational initiatives, including mapping of current and future processes, identifying opportunities for improvement, conducting data analysis and impact, identifying needs for additional resources and technical requirements, and leading team discussions including the impact on existing business processes.

• Serves as liaison with key stakeholders on tasks, deliverables and issues regarding strategic and operational initiatives. Facilitates transition of initiatives to Process Owners for sustained gains. Creates and monitors dashboards related to strategic and operational activities.

• Establishes measurement and monitoring to ensure results for various strategic and operational projects are sustained over time as part of regular business operations.

• Establishes and communicates key data, metrics and presentations for reporting, leadership review and approval, and enterprise communications.

• Maintains knowledge of current trends within the performance improvement community by participating in Project Management training, process improvement training, web conferences, and/or other available modes.

• Other special projects or duties as assigned.

• A bachelor’s degree required.

• 7 or more years work experience required.

• Proven Project Management skills with a minimum of 2 years of experience leading medium to large operational and/or strategic projects and facilitating multi-disciplinary teams utilizing proven Project Management methodologies. 

• Certified Project Management preferred.

• Strong operational, presentation, analytic, critical thinking, and interpersonal skills.

• Extensive computer skills in Microsoft suite applications: Word, Excel, PowerPoint, and Power BI.

• The ability to prioritize and handle multiple, extensive and diverse projects and responsibilities simultaneously.

• Proven experience leading divisional projects from requirements gathering to implementation. This includes leading meetings, conducting customer webinars, and internal and external trainings and communications.

• Demonstrated ability to interact effectively with individuals at various levels, including ability to lead individuals in completing tasks, regardless of reporting relationship.
• Ability to travel, as required.