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Form of workThe Project Manager is responsible for significant, organization-wide projects for new systems and technologies, typically with large budgets and sizable staff. Is responsible for the overall direction, coordination, implementation, execution, control, and completion of specific technology-related projects ensuring consistency with County strategy, commitments, and goals. The incumbent creates and maintains an information technology project plan that communicates tasks, milestone dates, status, and resource allocation. The Project Manager uses the software life-cycle methodology and coordinates the delivery of development (beta) and production releases that meet quality assurance standards and comply with adopted I.T.I.L. Release and Change Management practices. Incumbent must be able to manage multiple project implementations at one time. Assists technical team in design and development tasks. Assists test team in creating test plans and testing efforts.
Plans projects:
- Identifies project stakeholders and their needs and expectations; assembles a project team; prioritizes demands; establishes a clear set of project goals.
- Works with and manages the creation of project charter, detailed requirements, RFP, status reports, log templates on issues, risks, communication etc, detailed work breakdown structure, process and interface lists, project management plans, statements of work, project timelines, implementation plans, test plans including writing test scripts, training documents, and closure reports.
- Determines type, quantity and quality of resources required; locates resources and establishes resource schedule.
- Sequences activities to meet delivery dates and to produce a detailed project schedule.
- Determines budget and creates financial plan; defines quality expectations and targets; identifies techniques for quality control and develops a quality plan; maps risks, identifies contingency actions and develops risk plan.
- Clarifies completion criteria for each deliverable and develops acceptance plan.
- Develops a communication strategy with stakeholders and establishes a communication plan.
Executes projects:
- Implements, monitors, and controls project plans to build deliverables.
- Manages timelines and project costs; tracks and monitors procurement.
- Manages risks to assure and control quality outputs and outcomes.
- Suggests and implements modifications to project scope, deliverables, timelines and resources only as deemed appropriate with the approval of Governance.
- Manages and ensures deliverables meet contract requirements.
- Manages, tracks, and ensures process changes, efficiency gains, and full system utilization from team members is attained.
- Prepares and presents status reports to stakeholders; supports and directs the project team.
Documents and closes projects:
- Ensures project completion criteria have been met and obtains stakeholder approval for final deliverables.
- Presents final project report and ensures project has been properly documented.
- Conducts project review, evaluating performance against defined project goals; releases project resources when final.
- Ensures that project deliverables include pre and post measurable outcome data as defined within project scope.
Engages in continuous process improvement providing expertise and consulting in the process of project management and cultivating softer skills of team dynamics, team building and group motivation.
Promotes employee professional development, provides coaching and mentoring to others, evaluates team members' work performance.
Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals.
Performs other related duties as required or assigned.
Requires equivalency of Bachelor's Degree (MBA preferred) and 6 years of project management experience managing increasingly complex systems and application implementations.
Experience in government organizations is helpful.
Experience with ServiceNow is beneficial.
High level understanding of technical languages and infrastructure preferred.
Certification as a Project Management Professional and at the ITIL Foundation Level strongly preferred.
Project Management Professional Certification must be attained within 2 years of employment if not currently certified. A reliable form of transportation for the performance of work responsibilities is required.
Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to the hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.Employment Type: Full Time
