Project Hire-Technical Project Manager

"We Power the Magic!” That’s our motto at Disney Experiences. Our team builds outstanding immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

The team at U.S. Parks Tech & Digital (Walt Disney World & Disneyland) is seeking an experienced and energetic individual. Specifically, you will be leading and delivering innovative products and solutions in support of the U.S. Parks' technology portfolio. This will include planning, tracking, and coordinating results by both internal and vendor resources. The ideal candidate has a shown track-record of leading multiple concurrent projects. This role requires you to use established project management methodologies to ensure each project is on-track with adequate resources, budgets, and timeline for success. These projects are diverse in complexity and life cycle; they require close partnerships with other internal and external partners; demand broad technical and business understanding.

This role sits in Orlando Florida or Anaheim California within the Disney Experiences team and is a 12 month Project Hire position with no guarantee of permanent placement.

What You'll Do:

Project Management

• Delivers results cross-functional project initiatives, of all sizes, within established timeframes and quality measures

• Applies advanced level project management skills and extensive knowledge to lead assigned projects

• Ability to lead projects without extensive knowledge of the subject matter

• Prioritizes tasks to meet deliverables and commitments on timeline

• Proactively identifies barriers and resolves issues, figuring out (and driving, as needed) contingency plans, while mitigating risks.

• Experienced in making pitches with technical and product leadership about project risk and roadmap changes, proactively working with technical teams to look for ways to mitigate and adjust where possible.

• Accurately time the customer concerns of issues to the appropriate audiences for awareness and/or additional support

• Leads project quality through activities such as conducting appropriate reviews, acquiring approvals, and taking corrective actions when vital.

Project Communication and Documentation

• Develops and implements communication cadences and reporting mechanisms to lead issues, risks, mitigations, and the timely delivery of initiative results.

• Translates project goals and objectives into a defined, and documented, future state and project success measurements that can be understood by project partners, project team, and others

• Ensures business needs and scopes are effectively collected in functional and non-functional business requirements and/or user stories for a system, process, or workflow

• Is responsible for business requirements to meet expected business solutions and traces delivery of requirements through testing to final implementation

• Understands business requirement management and drives quality management to provide expected business solutions

• Communicates with both technical and business users, with the ability to gracefully handle tough conversations

• Build and maintain documentation, procedures, and work instructions for development or operations team

Projects Leadership

• Owns and leads large development programs and teams where a project comprises of many components from conceptualization through implementation.

• Lead team members in the delivery of technology solutions to meet business delivery expectations, maintain portfolio currency, and integrate best engineering practices

• Proactively establishes and maintains collaborative and productive cross-functional partnerships on current projects and results while preparing for future project opportunities

• Balances challenging demands for quality, scope, time, as well as cost

• Coordinates and advises the activities of internal and cross-functional project teams

• Ensures that project members’ time and experience are well applied

• Proactively drives and recommends alternatives/options to minimize any schedule delay

• Adapts and attends to different concerns and expectations of partners

• Shares project experience/knowledge and mentor others across the enterprise to help build project management skills

• Be highly flexible to constantly evolving business needs and adoption of innovative technologies

• Exercises creativity to dynamically evaluate business needs and make suggestions to meet those needs

Required Qualifications & Skills:

• Well-established in technical project management, having a minimum of eight (8) years of enterprise-scale technical program/project management experience

• Minimum of 3+ years of experience in agile project/program and software product release management

• Extensive experience in project management methodologies and frameworks without being dogmatic about any single way of doing things

• Excellent interpersonal skills and the ability to facilitate multiple parties working collaboratively and efficiently

• Advanced analytical skills and demonstrated ability to quantify business questions

• Shown outstanding problems solving skills

• Demonstrated ability to dive deep into ambiguous challenges and deliver actionable insight

• Excellent facilitation and elicitation skills alongside abilities to effectively articulate difficult ideas and concepts through clear and concise verbal or written communication

• Extensive knowledge/understanding of SDLC methodologies

• Proven exceptional ability to work effectively in a dynamic, constantly evolving business and technical environment

• Proven exceptional ability to negotiate tradeoffs effectively with business and IT partners on business requirements and timeframes on large initiatives

• Outstanding ability in identifying and applying different communication mediums based on content and audience at all levels (both internal and external to Disney) to achieve intended goal

• Shown technical leadership, with the ability to inspire and coach other technical members to perform at their highest potential.

• Advanced skills in SmartSheet, Jira, Confluence, Microsoft PowerPoint, Excel, Project, and SharePoint

• Advanced documentation skills such as: Creation of Executive-level presentations. Expert in creating timelines, roadmaps, and other graphical representations of overview, qualitative, and quantitative information

Required Education:

• Bachelor’s Degree in Finance, Accounting, Business Administration, Computer Science or similar field and 3+ years of related work experience;

Preferred Education:

• Or Master’s Degree in Finance, Accounting, Business Administration, Computer Science or similar field and 1+ year of related work experience.

• PMP designation

• Certified Scrum Master

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