Project Coordinator

Project Coordinator

Restoration 1 offers 24/7 emergency services for water, fire, and mold in the greater Baton Rouge area. The Project Coordinator is the primary position for coordinating, assigning, and executing of any given project at any given time. This is an important role in the execution of the scope of work following Restoration 1 guidelines. This individual maintains the project schedule and tasks, working closely with Project Managers and other internal stakeholders. The Project Coordinator is a key part of the team that works closely with clients, vendors, subcontractors, property owners, and insurance adjusters throughout the process to ensure the highest level of client satisfaction.

What we offer:

• Work with a Growing Company
• Advancement Opportunities
• Competitive Pay
• Paid Time Off
• Health, dental, vision, and other supplemental insurance

Responsibilities:

• Responsible for all incoming calls and emergency loss dispatching.
• Keeps scheduling and job statuses updated across all internal systems.
• Communicates with client throughout the job to answer and/or direct any questions and keep them updated on the status of the work.
• Responsible for overall coordination of multiple projects at a time.
• Communicate with project estimator and the business development team to understand, evaluate, and execute scope of work.
• Prepares schedule for projects and communicates with Operations Manager on job progress.
• Manage, support, and assist field staff to accomplish mitigation successfully and in a timely manner.
• Prepare reports, documentation and other job activity paperwork for every project assigned. This includes ensuring that the field staff completes daily paperwork, notes, and psychometrics.
• Work with internal team and/or Insurance adjuster to resolve problems as discovered.
• Act as a liaison with Estimator, Clients, Subs, and in-house personnel.
• Follow and enforce all policies/procedures/regulations as dictated by Restoration 1, State, and Federal entities.
• If a responsibility or task needs to be completed, fill-in as needed depending on priority.
• Proficient in tools and software used by Restoration 1 (e.g., Xcelerate, Encircle…)
• Maintain material and supply inventory.
• Maintain production equipment and tools.
• Maintain production vehicles.

Performance Competencies:

• Ability to organize, plan, and prioritize work
• Ability to multitask in a fast-paced office environment
• Ability to maintain controlled authority
• Excellent written and verbal communication
• Have high standards of professional conduct with clients, subs, and in-house.
• Excellent problem-solving capabilities
• Team player, positive attitude
• Proficient in technology tools to enhance efficiency and accuracy of work performed
• Knowledge of industry policies and procedures is a plus

Physical Demands:

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Restoration 1 is an Equal Opportunity Employer