AddressHere at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
The ERP Programmer Analyst position is highly technical in nature. The position involves working with users in all administrative departments to assess, recommend, build, deliver, train and support solutions to emerging business needs, primarily by supporting the college’s use of Ellucian Banner and related systems / interfaces. This position reports to the Director, Application Services.
Where you will make an impact
- Working with users to gather information about program needs, objectives, functions, features, and input and output requirements, to enhance their effective and efficient use of Ellucian Banner and related systems / interfaces ensuring compliance and controls, automation and integration and overall customer satisfaction.
- Designing or writing program specifications and other documentation based on consultations with supervisor, end users and others.
Converting designs and specifications into PL/SQL, SQL, Java, HTML5 or other common languages. - Writing SQL against the Banner and other SQL databases and using it to construct reports using Excel, Argos, Forms Fusion, and other reporting tools.
- Developing robust test plans and leading in their execution to find and correct errors and to confirming that solutions being delivered meet requirements and specifications.
- Writing and maintaining documentation of changes to procedures, computer code, programs, and specifications.
- Possessing the ability to write reports, business correspondence, develops process flow and procedure diagrams and manuals.
- Additionally, possess the ability to effectively present information and respond to questions from supervisor, other managers, clients, customer and the general public.
- Providing technical assistance by triaging and responding to inquiries and reports related to errors, problems, or general questions with delivered solutions.
- Training end users or technical support staff to use and support programs.
- Monitoring performance of programs after implementation including troubleshooting of systems integration to Banner ERP.
- Communicating overall status of assignments to supervisor and other managers and preparing and submitting all required status reports as required by supervisors, managers, and customers.
What you will bring
- Demonstrated experience in successfully implementing, maintaining, managing and supporting Ellucian Banner ERP systems for Higher Education (college/university) clients; and gaining and keeping client trust.
- Experience using SQL, especially with the Banner database. Familiarity and experience with programming languages.
- Demonstrated experience with software solutions typically used in a higher education setting such as Ellucian Banner Student, Finance, Human Resources, or Financial Aid.
- Experience working with a broad range of higher education employees including vice presidents, deans, directors, and students.
- Demonstrated project planning and execution experience required.
- High degree of creativity with a “can-do” attitude; display high degree of professionalism.
- Ability to iteratively set and change priorities amongst multiple competing constituencies, projects and resources.
- Strong team building and excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Experience with third-party products such as UC4 / Automic, or ARGOS.
- Knowledge of Ellucian ETHOS model and/or API development, Ellucian Admin Pages, PageBuilder a definite plus.
- Experience with MS Office 365 and other tools for office productivity and collaboration.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
#LI-PK1
#LI-onsite
