Programmer Analyst

Summary:  Gathers and analyzes information for new biodiversity informatics systems or major and minor modifications to existing systems.  Develops and tests software and databases for biodiversity informatics applications working in a diverse team environment. 

Essential Duties and Responsibilities:  

• Designs, develops, deploys and maintains new software applications, both web-based and client-server, for projects originating in the Software and Bioinformatics group and across all functional areas of the Garden.   
• Utilizes established standards and procedures for software application development.  
• Supports and maintains existing software applications; tests operation of completed programs and debugs as needed.   
• Coordinates implementation of new systems with System Administration.   
• Provides technical guidance to software development staff.  
• Maintains up to date documentation of systems and operations.  
• Reports status of projects to management and end users.
• Prepares and formally presents proposals, technical reports, etc. as needed.
• Analyzes designs as needed; providing budget, cost, and scheduling input for design assignments.
• Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
• Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others.
• Performs other duties, including Help Desk and weekend support duty, as assigned. 

Supervisory Responsibilities:  This position has no supervisory responsibilities. 

Competencies: 

• Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations. 

• Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.  

• Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns. 

• Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions. 

• Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. 

Qualifications and/or Experience:   

• Strong initiative; proven track record of taking ownership of projects through successful completion required.
• Thorough understanding of software application and website development, database and system design. Minimum of 2-3 years' experience working as a programmer/analyst in a production software application development environment. 
• In-depth knowledge and experience developing and deploying server applications using a variety of languages and platforms.
• Requires ability to perform both web-based and client-server applications analysis, design and development.  
• Requires proficient ability to deploy, maintain, integrate, and optimize enterprise-level software applications.  
• Requires knowledge and ability to utilize software development methodologies such as Agile, ERD, source code control, code review, and automated testing.
• Requires proficiency with Visual Studio Professional and Visual Studio Code.
• Requires experience using source code repositories, including Azure Dev Ops Server (TFS or GIT).
• Requires knowledge and ability to utilize the following programming languages: C#, ASP.NET, Angular, Bootstrap, Java, JSP, PHP, HTML, and XML.
• Requires proficiency using Entity Framework 6, .Net 4.8, .Net Core and .Net 6.
• Experience with geographical mapping applications like ArcGIS is desired.
• Requires exceptional knowledge and ability to design and program applications using database management systems like SQL Server or MySQL 
• Prior experience working with biological or biodiversity science and data is preferred. 
• Minimum of 2-3 years' experience preparing quality presentations or posters using Microsoft Powerpoint and other applications. 
• Strong technical writing skills and excellent presentation skills.
• Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
• Demonstrated ability to communicate effectively at all levels; Minimum of 2-3 years' experience in working with diverse teams including international members required. 
• Minimum of 2-3 years' experience with using the Internet for online communications like TeamViewer and remote team coordination like Zoom or Teams required. 
• Demonstrated ability to work effectively in a fast-paced, high volume, deadline-driven environment.
• Occasional domestic and international travel required - less than 10% 
• Scheduling flexibility that allows working some weekends and evenings is required. 
• Demonstrates highest level of professional and ethical conduct.
• The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receiveall vaccinationsas recommended by your healthcareprovider prior to hire date.The Garden reserves the right to require future proof of current vaccination status, based onlocalhealth department guidelines. When international travel is necessary for Garden business, staff must be able to obtainrequired travel clearances, driving permits, andvaccinationsfor all countries where travel is required.
• The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required. 

Education: 

• B.S. degree in Computer Science or related field, such as biodiversity informatics, required.  
• An equivalent combination of skills, education and experience may be considered.  

Other Skills and Abilities:  

• Proficient experience using Microsoft Office suite. 
• Proficient experience managing networks and hardware systems. 

Language Skills: 

• Ability to communicate effectively in English (oral and written) required.  

Mathematical Skills:   

• High School basic math aptitude required to perform addition, subtraction, multiplication and division; calculate percentages and decimals, etc.   

Reasoning Ability: 

• Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
• Requires ability to read or hear and understand requirements for computer software.
• Requires ability to independently reason software solutions to meet requirements.
• Requires ability to analyze alternatives and independently choose a solution for software construction. 

Computer Skills:   

• Exceptional computer skills. 
• Advanced proficiency and experience utilizing Microsoft Word, Excel, Outlook. 

Certificates, Licenses, Registrations  

• Must be able to obtain and maintain a passport for international travel.  
• Must be able to obtain visas, vaccinations, and immunizations for all countries. 

Physical Demands:  

• Ability to travel independently for long periods in economy class on airplanes, trains and other conveyances both domestic and international. 
• Ability to utilize computer keyboard (typing), walk about facility frequently throughout work day, and sit for extended periods of the work day (may sit up to 75% of work day).  
• Must be able to occasionally lift and carry up to 20 pounds.  
• Frequent standing, reaching and stooping.  
• May be required to perform tasks at varying heights (i.e., climb step stools, etc.) 

Work Environment:   

• Indoor office setting, shared by multiple staff within the Software and Bioinformatics group; cubical work area.  
• Occasional domestic and international travel to other institutions working temporarily at meeting and event venues. 

Contacts with Individuals/Organizations inside/outside the Garden: 

• Communicates with project collaborators and organizations both inside and outside the Garden.