Program Technician For Housing Department

For nearly three decades, NVCSS has had a long-term commitment to provide affordable and special needs housing within the North State. We are continually looking for ways to create additional housing options through community partnerships. It is our goal to promote the development of support services, which contribute to the ability of residents to lead more independent lifestyles in an environment that reinforces the quality of their lives. We believe that programs benefit people only when they contribute to the individual’s freedom and independence.

We are seeking an individual who embodies compassion, responsibility, adaptability, and dependability to support the NVCSS Housing Department in various administrative tasks. The primary focus of this role is to maintain tenant files, process re-certifications, assist in management, reporting, and compliance efforts. The ideal candidate will demonstrate self-motivation, actively pursue personal and professional development, and contribute valuable insights to enhance departmental operational efficiency.

Examples of Duties:

• Provide excellent customer service by managing phone calls, addressing in-person inquiries, and assisting staff and tenants
• Assist in the completion of all required Department of Housing and Urban Development (HUD) documents
• Compile, update, and maintain records, including tenant files, as mandated by HUD and other funding sources
• Collect tenant rent, issue receipts, and prepare deposits using property management software
• Conduct move-in and move-out inspections to assess deductions and ensure property condition
• Monitor and ensure compliance with federal, state, and local regulatory agencies and laws
• Conduct research and stay informed about federal fair housing laws and local housing provisions
• Perform general clerical and administrative duties, including program mailings, data entry, and generating reports
• Contribute to special and routine projects and perform other assigned duties

Qualifications: High School Diploma or equivalent required; Associates' Degree preferred. Familiarity with general ledgers and budgeting concepts. Proficiency in Microsoft and Google platforms. Strong written and verbal communication skills. Exceptional organizational abilities, problem-solving and reasoning skills, active listening, and meticulous attention to detail. Ability to prioritize tasks while meeting productivity standards. Commitment to maintaining the confidentiality of acquired information and documentation. Experience with or willingness to undergo training on fair housing and tenant-landlord laws. Experience working with HUD programs is preferred. Reliable transportation and the ability to travel as needed.

Benefits Package: At NVCSS, our benefit program includes monetary and non-monetary benefits that are carefully designed to support the entirety of your life, both personally and professionally. This position is eligible to participate in our benefits package including: medical, dental, vision, Employee Assistance Program (EAP) and group and voluntary life insurance and AD&D. Other benefits include leave of absences, generous holiday pay, paid sick and vacation time off, and retirement programs.

Applicants must submit a resume and employment application (online @ www.nvcss.org) for consideration. Cover letters are encouraged.

Closing Date: February 20, 2024

NVCSS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $19.14 - $20.31 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person