*Work for a company that cares and receive a bonus! The Program Supervisor of Outpatient and School Based Programs may be eligible for up to a $500 (Non-Licensed) - $3000 (Licensed) new hire incentive bonus if hired and meet all qualifications.
What We Offer:
(Must meet eligibility requirements- see policies/plan documents for complete requirements and eligibility)
- Flexible, full time position offering the ability to work remotely 1-2 days per week
- Opportunities for career advancement within a growing agency
- Comprehensive benefits including medical, dental, vision, paid time off, and 401K offerings with agency match
- Agency provided life insurance and long-term disability coverage
- Paid mileage for traveling between client sites and offices
- Paid training and administrative time
- Licensure Supervision for FREE!
- Tuition reimbursement
- New Hire Incentive Bonuses
- Employee Referral Bonus Incentives
- Approved Agency for Public Student Loan Forgiveness
- Employee Assistance Program
- Partnership with Capella University offering scholarships, tuition discounts, and free professional development opportunities
- Glade Run is Sanctuary certified we provide a supportive, respectful environment for our clients and our staff where shared governance, open communication, social learning and responsibility, non-violence, emotional intelligence, and growth and change are paramount in all aspects of our programming
QUALIFICATIONS:
- Minimum of a Master’s degree in Counseling, Social Work or other related Human Service field. Must have completed a clinical practicum during Master’s program. Clinical license preferred; clinical license eligible.
- Minimum of one year of supervisory experience.
- Minimum of two years of clinical experience with at least one year in an outpatient setting preferably working with children/adolescents.
- Understanding of payroll and billing procedures.
- Prior experience giving coaching and feedback to employees on performance related issues.
- Understands program regulations and has a proven track record of following program policies and procedures.
- Must be able to lead, motivate and coach others in a fast-paced, family-focused environment.
- Prior experience working with an Electronic Medical Records (EMR) system.
- Must possess excellent written and verbal communication skills.
- Must be able to adjust hours to job requirements.
- Must have access to a telephone.
- Must have a valid driver’s license and acceptable driving record.
- Must have acceptable Pennsylvania State Police clearance, Pennsylvania Child Abuse History clearance and FBI clearance.
- Must be able to identify with the agency Mission Statement and support the agency’s Core Values.
THE IDEAL CANDIDATE WILL POSSESS A DEMONSTRATED KNOWLEDGE IN THE FOLLOWING AREAS:
- Clinical based practices including DSM-5, clinical interventions, etc.
- Coaching practices
- Outpatient regulations
- Community regulations when applicable
- Crisis intervention strategies
- Department of Human Services regulations
- Trauma-informed care
- Sanctuary Model of Organizational Leadership
- Strategic planning
- Strengths-Needs-Cultural-Discovery
POSITION SPECIFIC CORE COMPETENCIES:
1. Ensure consistency and fidelity with agency values and preferred clinical approaches
- Coach Glade Run philosophy to Therapists through direct supervision, training, coaching, and monitoring of clinical service delivery.
- Keep appropriate supervision logs and documentation.
- Implement monitoring tools to assure supervisees use the Glade Run values in service delivery.
- Coach supervisees to write measurable individualized goals which are tied to the individual/family definition of needs to succeed at home
2. Support Therapists to ensure strong family relations are developed and maintained
- Work collaboratively with Therapists to strengthen partnerships between Glade Run and families:
- Coach the Therapists through the development of the Strength-Needs-Cultural-Discovery (SNCD)
- Provide support to therapists and families to access additional resources as indicated
3. Monitor the provision of services within areas of responsibility
- Ensure that the health and safety of individuals served and staff is maintained in alignment with Sanctuary principles and practices, regulatory requirements, accreditation standards and agency policies.
- Teach/coach current best practice interventions/approaches by conducting regular observations of interventions and interactions.
- Review all treatment plans and related documentation to assure that treatment occurs at the established frequency and meets agency values.
- Assign referrals to therapists that are matched to their skill and strengths.
- Lead monthly supervision meetings to ensure that organizational goals, program and operating policies are communicated, understood and followed by all staff.
- Evaluate delivery of clinical services to ensure that highly individualized goals can be generalized home through direct observation, weekly supervision, family feedback, etc.
- Work collaboratively with psychiatrists to provide care that meets consumer needs.
- Support the transition of clients between services offered within our continuum.
- Attend Team Meetings at Mental Health Partnership Schools as needed.
- Maintain fluid communication with stakeholders and partnerships (attending monthly meetings for school buildings)
- Must meet program productivity expectations and standards for assigned caseload.
4. Support the Program Manager or Assistant Director of Outpatient to ensure that programming needs are met
- Maintain communication with the Program Manager or Assistant Director of Outpatient
- Participate in scheduled supervision meetings
- Provide critical information immediately to supervisor
- Provide regular feedback of Therapists’ performance via verbal exchange and written documentation
- Support preparation of scheduled professional development trainings/activities
- Provide direct clinical services to assigned clients as needed
- Ensure all applicable staff maintain professional licensure, credentials, and training.
- Review and audit consumer files in coordination with Quality and Compliance department.
- Facilitate and co-facilitate group supervision sessions.
- Maintain written minutes of internal and external meetings and upload to the Commons
- Monitor and manage incoming referrals and assign appropriately to staff
5. Fiscal oversight and monitoring costs of assigned program area.
- Monitor productivity of program staff through established tools.
- With Quality & Compliance, monitor insurance authorizations.
- With the Outpatient Program Manager or Assistant Director, determine staffing resources and program needs.
Position Type:
Full-Time/Regular