Program Manager Smart Supervision Grant (Wms02) - Internal - Tumwater

This is an INTERNAL recruitment, open to current, permanent WA State Department of Corrections (DOC) employees only.


Our agency is looking to INTERNALLY fill a full-time, permanent WMS02 Program Manager Smart Supervision Grant project position within the Community Corrections Division (CCD). This position works for CCD located at DOC's Headquarters, 7345 Linderson Way SW, Tumwater, WA 98501. Although this position will be designated for telework up to four times each week, the incumbent will be required to report to Headquarters at least one day each week, or as directed.
This project position allows case managers to access real-time verified provider lists, which will connect supervised individuals (S/Is) to community resources immediately upon release from a facility (prison, reentry center, or out-of-state prison). You will be responsible for the delivery of assigned projects within defined project scope, schedule, and budget and requires significant interaction with IT, grant staff. and agency executives due to the nature of projects managed. You will also provide technical and organizational leadership for the following:

• Project management.
• Leading strategic initiatives to integrate new technologies with existing enterprise technologies.
• Directing complex, multi-agency infrastructure, and system implementation projects.
• Providing leadership, coaching/mentoring, and project planning for major DOC mission-critical infrastructure and computing systems.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!
HOW TO APPLY
Complete the online application accessible via the 'Apply' button located at the top right corner of this posting and attach the following:

• Cover letter regarding your interest in this position.
• Detailed chronological resume.
• And at least three professional references with valid phone number(s) and an email address for each. Definition of "professional references" is listed below in the Supplemental Information section.

Applicants wishing to claim Veterans' Preference should attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to your online application.
Do not include any personal photos or personally identifiable data within your application packet, such as a driver's license or social security number.

Incomplete application packages or 'see resume' in lieu of the requested information may disqualify you from the process. Using an agreed upon project management methodology and industry best practices, initiate and plan agencyIT projects. Some of the tasks may include:

• Obtain and maintain a platform for a centralized real-time resource database of verified providers to ensure timely connections between supervised individuals and community providers.
• Work with your assigned supervisor, contracts, grants manager, and other partners to develop a Request for Proposal (RFP) to develop and maintain a usable and sustainable platform.
• Lead the identification of project objectives, constraints, issues/risks, schedule, and estimated budget.
• Direct the analysis and planning of complex, multi-agency systems and hardware/software solutions.
• Work with stakeholders such as CCD administrators, current Second Chance Grant Task Force Members, and community partners to ensure platform input and vet cloud-based software companies to house the DOC created verified provider lists.
• Identify projects that require formal security design reviews and coordinate the review with DOC's Cyber Security Unit, State Cyber Security office, and vendors, as appropriate.
• Prepare and maintain the project management plan and other project documents, pertinent to each project, in accordance with the project methodology.

Following the initiation phase, dynamically manage the critical areas of schedule, issues/risks, scope, andbudget to achieve the project objectives. Some of the tasks may include:

• Work with the executive sponsor to develop, implement, and maintain project management plans specific to the needs of the project, sponsor, and steering committee.
• Create and manage work breakdown structure (WBS) for the project with detailed activities, tasks, task dependencies, resource assignment, milestones, and deliverables for the project.
• Participate in the creation of quality assurance plans, assist in quality assurance reviews, and work collaboratively with contractors to resolve issues consistent with Office of the Chief Information Officer (OCIO) policy framework for quality assurance.
• Participate in the development of budget decision packages' language and provide project cost information.
• Confirm User Acceptance Testing (UAT) activities are thoroughly planned and communicated including the creation of system steps and complete testing scenarios. Participate in UAT summary report and provide recommendations for "go" or "no go" decision based on testing results.
• Oversee the development, planning, and implementation activities to assure a well-planned, successful implementation.

Administer and manage project trainings. Some of the tasks may include:

• Work with the Training and Development Unit (TDU) to find the appropriate entity for grant related required trainings.
• Work with internal and external stakeholders to form and facilitate workgroups to share information, get input, and make recommendations for software functionality, implementation, and training.
• Plan, develop and implement training curriculum new software program and process.

When the project has concluded, complete project close-out activities marking an "end" to the project. Some of the tasks may include:

• Working with the grant administrator, executive sponsor and other stakeholders, plan, and conduct a post implementation review identifying lessons learned and best practices. Facilitate working sessions, prepare survey materials, and solicit input from technical staff stakeholders, and other project team members including senior leaders. Publish findings.
• Prepare final budget closeout analysis and reports.
• Assemble and post final project documentation to the project SharePoint site.

Manage and perform a variety of assignments, work efforts and/or day-to-day operational activities involving multiple organizational activities internal and external to DOC.
NOTE: You may request a copy of the detailed position description from the assigned Recruiter listed at the end of this posting. Remember to refer to recruitment/job #2024-03352.Required Qualifications

• Bachelor's degree obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or foreign equivalent. .
• Minimum of five years professional level experience in Community Corrections or other closely related experience.
• Two years of project management experience with increasing responsibilities.
• One year experience with database management, software, analysis, and IT resource implementation. 1 year experience as a facilitator/trainer.

OR

• AA degree obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or foreign equivalent.
• Five years professional level experience in Community Corrections or other closely related experience. 4 years of project management experience with increasing responsibilities.
• And one year experience with database management, software, analysis, and IT resource implementation. 1 year experience as a facilitator/trainer.

OR

• High school diploma or equivalent.
• Five years professional level experience in Community Corrections or other closely related experience.
• Four years of project management experience with increasing responsibilities.
• One year of experience with database management, software, analysis, and IT resource implementation.
• Two years of experience as a facilitator/trainer.

Note: Equivalent experience may be substituted (year for year) for the education requirement.
The successful candidate will possess the following knowledge, skills and abilities:

• Knowledge of Department of Corrections policies, procedures, RCWs and WACs.
• Demonstrates empathy, understanding of group processes and interpersonal interactions.
• Excellent verbal and written communication skills.
• An ability to articulate the business value of project management processes.
• Ability to work collaboratively with other project team members, stakeholders, and vendors.
• Effective listening skills.
• Ability to stay organized, yet flexible.
• Ability to prioritize and stay on schedule.

Preferred/Desired Education, Experience, and Competencies:

• 8-10 years of project management experience, some focus on information technology or database development.
• Knowledge of the Washington State Criminal Justice System such as: law enforcement, prosecution, courts, correctional facilities, and community corrections, from the continuum of arrest, to release of jurisdiction.
• Understanding of the Reentry Continuum from Facility to Transition to Community and the desired outcomes.
• Knowledge of Cognitive Behavioral Interventions (CBI).

Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
IMPORTANT NOTES

• References: Include a minimum of three professional references within your online application. You must include a phone number and email for each. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates. NOTE: Strive to include a current and/or recent supervisors. Within your online application, complete the following fields for each reference:
  • First and Last name
  • Title (include their relationship to you, for example: Field Administrator, former supervisor)
  • Phone
  • Email
  • Address Line 1 (list the name of the organization where you worked with the reference)
• Non-represented - This is a non-represented position.

Telework Details
This position may be allocated for telework for up to four days each week. If approved, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hot spot service at that time. Employees are expected to perform assigned duties in a safe manner; to take proper care of all state-issued equipment; and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility may not be provided.

What We Offer
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides a generous retirement plan and a comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year
• 8 hours of paid sick leave per month
• 12 paid holidays each year
• Flexible Spending Accounts
• Dependent Care Assistance
• Deferred Compensation
• Visit our benefits page to see more!

For questions about this recruitment, or to request reasonable accommodation in the application process, contact the assigned Talent Acquisition Recruiter at christine.salvador@doc1.wa.gov or (360) 522-6304. Refer to the recruitment/job # located at the top of this posting, begins with 2024.
For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.Employment Type: Agency Internal - Permanent