Program Manager-Hsg Conference Services (Hybrid)

Job Title: Program Manager-HSG Conference Services (Hybrid)
Location: Atlanta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 266718
About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting Faculty may require meeting the needs of two careers.
About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's Faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and is No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the well-being of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good, breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information

Housing and Residence Life is passionate about the Georgia Tech residential student experience. With 97% of all first-year students choosing to live on campus, we create spaces and opportunities for Yellow Jackets to grow and connect from their first day of college through their graduate studies. We are proud to support our student's personal development and academic endeavors while providing a safe and comfortable living environment. Our department is a large and complex organization supporting over 8,700 on-campus residents among 49 traditional halls, suites, and apartments, some of which were constructed for the 1996 Summer Olympics. Our team of 200+ professional staff and 300+ student staff among seven departments support residents directly and indirectly with their unique talents. Housing and Residence Life is a department within the Division of Student Engagement and Well-Being that includes all Campus Services and Student Life offices. There is so much more to learn about us! Visit our website for more information about our halls, processes, and staff. Job Summary

Serve as the key point of contact for our office operations, seamlessly blending responsibilities ranging from front desk operations to overseeing cross-functional programs. Your days will be diverse, involving regular interaction with faculty, staff, students, and external stakeholders. You will assist in training and mentoring student staff, managing projects from conception to completion, and providing support and guidance to foster a collaborative working environment.

Responsibilities

Job Duty 1 - Coordinate with internal and external clients in planning programs. Act as the main point of contact for stakeholders, faculty, staff, and students; serve as liaison to appropriate campus business units, working to resolve operational matters; Liaise with key points of contact within the unit. Job Duty 2 - Develop and implement operating and administrative processes to manage the front desk(s) day-to-day business operations consistent with Institute policies; define and implement administrative duties; supervise performance of student staff and provide feedback. Manage HR functions for the student team: hiring, timekeeping, goals, and reviews. Job Duty 3 - Implement and execute a communications strategy to include Institutewide tools such as Slack, websites, landing pages, Sharepoint, Teams, AWS, regularly scheduled meetings, etc. Job Duty 4 - Ensure proper logistics, procedures, and support are in place for the successful operation of programs; conduct administrative activities associated with program operations such as procurement, records maintenance, compliance, meeting arrangements and minutes, and document preparation. Job Duty 5 - Collect, verify, analyze data, and communicate results. Prepare various reports and data submissions as necessary. Job Duty 6 - Develop and maintain relationships with campus partners and stakeholder groups; participate in strategic planning and ensure key objectives and milestones are implemented. Job Duty 7 - Oversight of creation and production for informational hang tags, custom maps, event signage, and graphics/text for marketing and various projects as needed in collaboration with the Business Development Manager. Job Duty 8 - Provide executive administrative management; responsible for housing activity space inquiries, reservations, and management to ensure a well-executed, highly complex schedule of daily activities. Job Duty 9 - Conference planning and event coordination as assigned, including but not limited to working with internal and external conference planning committees and external organizations who contract with GTCS, providing one-stop-shop service during all conferences. Job Duty 10 - Perform other duties as assigned.Required Qualifications

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience
Required Experience
Two to four years of job related experience

Preferred Qualifications

Preferred QualificationsCertified Meeting Professional (CMP), Collegiate Conference & Events Professional (CCEP), Project Management Professional (PMP) Additional Preferred QualificationsTwo or more years of experience planning and coordination of events or conferencesProposed Salary

Pay Range: $53,687-$73,016/yr

Job Grade (Internal Candidates): A8

Knowledge, Skills, & Abilities

Ability to proactively organize and prioritize multiple projects and consistently meet deadlinesAbility to work independently and in a team environmentStrong attention to detailExcellent verbal and written communication skillsStrong proficiency in the MS Office Suite, Slack, SharePoint, Teams, AWSExperience with graphic designExperience with HR functions and supervisionExposure to Kinetic Software, StarRez, EMS, 25Live

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive or where they are required by Federal, State, or local government contract. All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our University's work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and Georgia Institute of Technology's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu).Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position does not require a security clearance.

Location: Atlanta, GA

Background Check

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening