Program Manager-Ecommerce & Digital

California Applicants, please click here to review the CCPA notice.
HOW WE TAKE CARE OF YOU:

• For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
• Potential Annual Bonus Opportunity.
• 50% discount at restaurants and retail locations.
• Career advancement opportunities as we are growing!
• For more benefit related information please click HERE.

Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site
https://www.tommybahama.com/content/dam/tommy/Career%20pages/Tommy_Bahama_Benefits_Final_WA.pdf
SET THE COURSE
This position is responsible for the management of Tommy Bahama's eCommerce and Digital Marketing systems. Responsibilities include system(s) planning, integration, and functionality expertise, along with the management of eCommerce and Digital Marketing programs and projects. This position will work closely with the eCommerce and Digital Marketing teams to advise on and deliver new technology to achieve business goals.
BE THE ISLAND GUIDE

• Lead eCommerce and Digital Marketing Project Management teams
• Partner with business leaders to develop multi-year eCommerce and Digital Marketing capability roadmaps to meet business objectives, including both on premise and cloud solutions
• Manage the portfolio of eCommerce and Digital Marketing projects across the program lifecycle - including new project request intake, technical requirements validation, scoping/prioritization, design, development, testing and delivery
• Partner with Solution Architects to assess technical integrations and cross-system dependencies
• Manage external software and professional service vendors - including contract negotiations, product roadmap development, project delivery and application support
• Manage multi-million dollar annual eComm and Digital portfolio capital project budget
• Support high Priority production issue resolution for eComm and Marketing applications; partner with other IT teams to identify issue root cause and remediation
• Work closely with IT infrastructure team to monitor application performance
• Produce and maintain technical support documentation for eCommerce and Digital Marketing applications
• Perform headcount and workload analysis for project and sustaining activities
• Develop and sustain a high performing team culture - including hiring, goal setting, workload prioritization, and ongoing coaching of team members
• Administer annual performance evaluation and salary reviews
• Perform other duties as needed

ESSENTIALS FOR LIFE IN PARADISE

• 8-10+ yrs experience managing multiple complex projects
• 5+ yrs. experience leading teams of 5 or more employees
• 5+ yrs. experience in packaged software implementation, integration, and management - including both on premise and cloud-based applications
• Must be able to understand how technical solutions are modeled to solve business problems or enable new business capabilities
• Proven track record of project delivery excellence; raises the quality bar for project delivery
• Experience using both Agile and Waterfall methodologies
• Must be able to communicate effectively with business and IT stakeholders at different levels of technical competence
• Must be able to facilitate effective meetings, including standups with technical and business teams
• Ability to work collaboratively with business, program management and other technical teams throughout the project lifecycle
• Self-motivated to stay abreast of industry relevant technology tools and trends
• Adobe Marketing Stack experience (AEP, Analytics, Target, AEM) a plus
• SAP Commerce Cloud/Hybris experience a plus
• Service Now, Jira, Confluence experience a plus

Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget.
Rate Range: $120,120.00 - $200,200.00 annually
Mahalo (thank you) for your interest in Tommy Bahama!
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.