Program Facilitator

Job Title:Program Facilitator

Team: Innovation Team

Location: In-Person in Chicago, NYC, Newark, Atlanta

Employment Type: Full-time

FLSA Classification: Exempt

Start Date: ASAP

About Braven

We believe that the next generation of leaders will emerge from everywhere. We empower promising college students with the skills, confidence, experiences, and networks necessary to transition from college to strong first jobs, which lead to meaningful careers and lives of impact.

Learn more about Braven’s impact:

https://impactreport.bebraven.org/

https://jobsreport.bebraven.org/

About the Role

As Braven embarks on an ambitious journey to empower 80,000-100,000 Fellows within the coming decade, we seek a dedicated Program Facilitator to ensure the impeccable delivery of the Braven Accelerator experience. In this pivotal role, you'll be instrumental in nurturing the academic prowess and career ascension of our Fellows. Your mission is simple yet impactful: to spearhead the success of our fully remote Leadership and Career Accelerator course (Accelerator), helping our Fellows to soar to new professional heights.

As a Program Facilitator, you will have the unique opportunity to pilot a new version of one of Braven’s most critical roles. You’ll be on the central Accelerator Course Team—a new and specialized unit within the larger Innovation Team. Reporting to the Director, Accelerator Program Success, you will be a central figure in shaping how Braven continues to transform as it continues to grow and serve more Fellows.

What You’ll Do

In this dynamic role, you will serve as the face of Braven for Fellows (i.e. students) and Leadership Coaches (i.e. mentors) across your assigned portfolio of colleges and universities. Your core mission is to leverage your strong public speaking, presentation, and engagement skills to remotely facilitate and deliver the Braven Accelerator course and drive the academic and professional excellence of our Fellows.

You will also work with a team to ensure that every aspect of the course experience maintains the highest quality standards for our Leadership Coaches (LCs), Coaching Partners, and Graders—each of whom also plays a vital role in our Fellows' journey. You’ll work closely with your team to share learnings about your role (challenges, barriers, etc.) as we continue iterating on the scope of work for this new team and the operational and data systems needed to make this work even more successful.

Key Responsibilities:

• Facilitation of Accelerator Course (35%)
• Lead up to three sections of the Braven Accelerator course, providing dynamic and inclusive instruction that caters to a variety of learning styles.
• Foster a collaborative and motivating learning environment, leveraging a range of facilitation techniques to ensure active Fellow participation and engagement.
• Develop, update, and maintain high-quality course materials and resources in line with the needs of the client university partner and the broader organizational curriculum strategy.
• Within specific parameters, customize curriculum where appropriate to account for student needs and interests.
• Collaboration for Fellow Success (35%)
• Work closely with the Director, Accelerator Program Success to identify Fellows who may be at risk or in-need of additional assistance.
• Implement lower-stakes student support interventions and follow-up to encourage consistent Fellow engagement and success.
• Provide base-level support for LCs in order to ensure a strong Fellow course experience.
• Fellow Support & Engagement (25%)
• Fellow Attendance Tracking
• Monitor and record Fellow attendance meticulously for each course section.
• Generate reports and insights on attendance patterns to inform program strategies and individual interventions as needed.
• Office Hours and Fellow Support
• Hold regular office hours to provide Fellows with additional support on course material, professional development, and personal growth.
• Actively listen and provide feedback, while also connecting Fellows to additional resources where necessary.
• Community Building
• Outreach to individuals for feedback on the course, building relationships with Fellows, serve as the face, problem-solving with Fellows who have any issues that come up (course, content, life, etc.)

• Team Collaboration & Knowledge Sharing (5%)
• Collaboratively engage with cross-functional teams to systematically capture and document best practices, innovative strategies, and critical insights, establishing a repository of shared knowledge that will inform and refine this team’s growth strategy and enable Braven to grow its impact across all campuses effectively.
• Proactively identify role and team development opportunities by reflecting on individual workstreams, data, Fellow and volunteer feedback, and other performance metrics, to facilitate a culture of continuous learning.
• Other duties as assigned.

Requirements

Minimum Requirements

• Bachelor's Degree

Preferred Qualifications

• You have excellent presentation skills and comfort engaging with a range of people.
• You are a natural networker who does not shy away from starting conversations with strangers and is open, approachable, and authentic when interacting with others.
• You thrive in building relationships with others and have the ability to understand the perspectives of others.
• You have impeccable written and verbal communication skills and are able to tailor your message for the appropriate audience.
• You are excited by the thought of coaching college students of varying profiles and ages.
• You have excellent organizational skills and a desire to build your analytical skills.
• You stay on top of your responsibilities, can work on different projects simultaneously and create contingency plans as needed.
• You’re energized by the opportunity to join a growing team and you’re not afraid of a steep learning curve and a new professional challenge.
• You’re comfortable (or can quickly learn) to use Zoom, Slack, G Suite, Excel, and Tableau.
• You exemplify Braven’s core values.
• You have a demonstrated commitment to equity and inclusion.
• You have experiences that have informed your belief in Braven’s mission and have prepared you to work with, or for, Braven’s student Fellow population.

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

Work Demands

• Ability to work in person from Atlanta, Chicago, Newark, or New York City 3 days per week
• Travel up to 1-3 times per year across Braven’s higher education partners and for Braven team gatherings.
• Ability to consistently work an adjusted schedule to support the facilitation of weekly programming up to 3 evenings per week during the Fall and Spring semesters and 1 weekend per semester.

Additional Requirements

• Authorized to work in the U.S.
• Must be fully vaccinated and have received the Booster vaccination against COVID-19 and provide proof of such by the date of hire. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Exempted individuals will be subject to weekly testing if they engage in any in-person work activities.

Application & Interview Process

While the interview process varies slightly, the general process will be:

• Phone screen with Talent Team member
• Performance Task & Interview with Hiring Manager
• Panel Interview with Key Partners
• Reference Checks

Benefits

Compensation and Benefits

The salary for this position, which depends on prior work experience and our assessment of your demonstrated fit for the role, will likely be between $44,500-$55,600 in Atlanta, $46,800-$58,500 in Chicago, $51,600-$64,400 in Newark and New York City. This is based on a 50-hour work week at an hourly rate. This is a full-time regular, non-exempt, and benefits eligible position where you will be working at 100% capacity.

Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the application process.

Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include:

• Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
• Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
• Coverage of 85% of health insurance premium for employee and dependents
• A one-month paid sabbatical after 4 years on staff

Location

We gather in the office 3 days per week and work remotely 2 days per week. Therefore, we require teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, or New York City. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.

Commitment to Diversity, Equity, and Inclusion

At Braven, we are committed to attracting, engaging, developing, and retaining a diverse team. Braven operates in the context of our American culture, against the backdrop of systemic racism and oppression of marginalized people since our country’s founding. We are committed to assembling leaders at our organization who have emerged from everywhere, with a particular emphasis on those who share the racial and income backgrounds of our Fellows, and creating an inclusive culture that allows all teammates, of all experiences and identities, to thrive.

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.