Program: Program Evaluation and Quality Assurance (PEQA)
Schedule: Monday – Friday. 2 days may be remote
Salary: $75,000
Program Overview:
The Program Evaluation and Quality Assurance (PEQA) Department designs, implements, and manages Project Renewal’s systems of performance measurement and management, quality assurance, and quality improvement. PEQA’s objective is to enhance the agency’s ability to achieve its mission by developing and facilitating processes that measurably improve the quality and effectiveness of our services and operations, and to support agency leadership in managing towards high performance.
Essential Duties & Responsibilities:
The Program Evaluator reports to the Senior Program Evaluator. An essential member of the PEQA team, the Program Evaluator’s duties include, but are not limited to, the following activities:
- Coordinate planning, design, and implementation of a wide variety of evaluative activities to measure program performance;
- Collaborate with program leadership and IT on design and development of reports and dashboards to ensure program staff have the information they need;
- Support evaluation activities through developing tools, documenting processes, and conducting relevant literature reviews and background research;
- Aggregate and analyze data for relevant reports and ongoing performance management needs;
- Conduct client surveys and focus groups in support of evaluative activities;
- Provide support to program leadership and direct care staff to ensure service model fidelity, data quality, and impact goals are met;
- Other duties and responsibilities as assigned.
- Master’s degree in related field, or BA/BS and minimum of two years’ experience in program measurement & evaluation in support of programs in health and human services;
- In depth knowledge of mixed methods evaluation approaches, strong quantitative skills, and experience using statistical packages;
- Strong interpersonal and communication skills and ability to work effectively with multiple stakeholders;
- Attention to detail, with exceptional organizational and project management skills.