Program Director (Supported Employment)

A culture of philanthropy is where each person in the organization serves as an ambassador by promoting the organization’s mission and vision. The Director of Programs is an ambassador for the agency through his/her cultivation efforts in the community working with various clients, families, community leaders, other agencies and foundations. This position oversees Supported Employment programs and our workplace assistance program.

• Work with the Vice President to establish program direction for client services and adherence to agency’s philosophy of service delivery
• Administer operational aspects of program including execution of long- and short-term goals and plans
• Work to increase our capacity to include hiring new staff.
• Provide culturally specific, trauma-informed, and evidence-informed interventions for our clients.
• Maintain a case load of 20 billable hours per week. This will decrease as your position changes over time.
• Oversee and provide supervision to the agency’s programs including the supervision of Job Coach Supervisors.
• Provide guidance and support to other direct service staff.
• Work with the CEO and Vice Presidents to provide strategic planning, implementation management, and ongoing evaluation of programs and services.
• In partnership with Direct Services Program Management Team, provide guidance to direct service staff members to ensure appropriate interventions with clients and maintain the agency’s mission and vision
• Provide employee training and ongoing weekly individual supervision to direct services staff and/or job coach supervisor to ensure appropriate interventions with clients and ensure staff compliance with grant requirements
• Assist with maintaining a three-year CARF accreditation
• This position will supervise job coach supervisors and span on the eastern side of Virginia and Maryland. This will require in-person meetings with job coach supervisors and with clients.
• Maintain client files
• Complete DARS/DORS authorizations and ensure accuracy and timeliness of all reports
• Onboarding new employees for program/client specific orientation
• Ensure accuracy in notes and reports for billing
• Complete progress notes audit for accuracy and detail
• Facilitate and oversee the day-to-day operations of assigned programs
• Work with job coach supervisors to ensure clients have coverage.
• Respond and follow up to concerns expressed by individuals’ parent(s) and or guardian(s), support coordinator, staff, or other mental health care professionals
• Review all related documentation submitted by staff which relates to individual care, attendance, tardiness, incident reports and all other pertinent information to ensure its’ meeting organizational policies and procedures
• Develop constructive solutions to effectively supervise staff when challenges and or obstacles occur
• Interpret and implement instructions according to the administrative policies and procedures
• Adhere to policies and procedures which relates to health and safety to the effectiveness of quality management
• Conduct individual performance reviews, discipline, implement the company’s progressive discipline, and outcomes etc.
• Be available to work with job coach supervisors to help find coverage or to facilitate the person calling out of work if coverage is not available.
• Conduct regular meetings with direct care employees to address administrative and client issues
• Performs other duties as assigned.

Job Type: Full-time

Pay: $45,000.00 - $49,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Have you been convicted of a barrier crime?

Experience:

• supervisory: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person