Program Director

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

The Program Director is responsible for oversight and management of the Consumer Direct Attendant Support Services (CDASS) program and the In-Home Supports Services (IHSS) programs for Members/ARs, Case Managers, FMSs, IHSS Agencies, Department staff, and overall community advocates and stakeholders. This position is responsible for managing the general office affairs, managing the Consumer Direct teams, maintaining continuous service quality, monitoring compliance with regulations, and maintaining/improving the programs.

JOB DUTIES

• Serving as CDCO’s primary point of contact for all contracted partners
• Ensuring the completion of all work in accordance with the contract requirements. This includes, but is not limited to, ensuring the accuracy, timeliness, and completeness of all work.
• Managing operations, including collaborating with State Contractor Subcontractors, to ensure that contract requirements are met.
• Overseeing all other Key Personnel and Other Personnel and ensuring proper staffing levels throughout the term of the Contract.
• Notifying the Department of any Incidents immediately upon discovery.
• Facilitating Incident remediation as required in the CDCO contract’s Quality Assurance and Performance Improvement.
• Addressing customer service issues that are unresolved by other Key Personnel or Other Personnel.
• Serving, with the Financial Management Services (FMS) and Case Management Agency (CMA) Liaison, as the primary representative of Contractor at stakeholder meetings.
• Contribute towards the achievement of the company’s strategic anchors and thematic Goals.
• Review financial statements, census reports, utilization reports and other performance data to measure productivity and goal achievement.
• Periodic travel within the assigned geographic area.
• Other duties as assigned.

QUALIFICATIONS

• A bachelor’s degree, or higher, from an accredited college or university.
• At least four years of experience in organizational leadership position or combined experience if from multiple positions.
• At least four years of experience with Consumer Direction.
• Experience working with people with disabilities, the elderly, and low-income individuals.

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.As a Consumer Direct Care Network team member you will receive:

• A rewarding career helping others
• Fun and engaging work environment built on team unity
• Job satisfaction knowing you make a difference in the work you do and lives we serve
• Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

• Medical, Dental, and Vision Insurance
• Accrued Vacation with no waiting period
• Two Paid Floating Holidays
• Nine Paid Federal Holidays
• Paid Safe Sick Time with no waiting period
• 401(k) Retirement plan
• Company-Paid Life Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital benefits
• Short and Long-Term Disability
• Paid Parental Leave
• Flexible Spending Account
• Employee Assistance Program
• Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Greenwood Village, CO: Relocate before starting work (Required)

Work Location: In person