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SalaryJLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Program Coordinator will collaborate closely with Program Managers to support them in managing retail facilities and construction related projects. The Program Coordinator will perform a wide range of supporting and administrative activities aimed at ensuring timely and accurate delivery of client projects.
Assist Program Managers with coordinating various project-related administrative tasks.
Drive delivery of programs or program elements under the supervision of Program Managers.
Ensure program continuity during program peeks and during Program Managers’ absence.
Liaise with program stakeholders to identify and define requirements, scope, and objectives.
Assist Program Managers with the creation of key documentation aligned to the used Toolkit and client Standards.
Attend weekly meetings and maintain and distribute minutes throughout the lifecycle of the program
Spearhead communications for all client and customer notifications and serve as the point of contact for all team members.
Assign tasks to internal teams and assist with schedule management.
Analyze documents and data as required within the scope of programs.
Make sure that program stakeholders and customers’ needs are met as programs evolve.
Analyze risks and opportunities and flag those proactively to Program Managers.
Monitor program progress. Record, monitor and escalate any issues where required.
Create and maintain comprehensive program documentation, plans and reports.
Prepare regular reporting on program status, calling out critical milestones, risks with impact and mitigations, bottlenecks and blockers with path to green.
Dive deep into data and documentation to support the analysis needed for program delivery.
Support with managing all program tasks and following up to keep project on schedule.
Produce required program close out documentation.
Desired skills and experience for this job
2-3 years’ practical experience, preferably in multi-cultural corporate environment.
Technical skills to include competent usage of the MS Suite and grasping quickly new technology.
Experience in program coordination, particularly in real estate and facilities programs and operations is a plus.
Eager and quick learner, focused on gaining hands-on experience.
Ability to work on multiple programs at the same time.
Drive to deliver results and achieve expected outcomes.
Comfortable with working across multiple geographies and cultures, virtually, across several time zones, in a highly dynamic organization.
Able to work with a team and independently, have experience in working with remote teams and stakeholders.
Strong organizational skills and capacity to prioritize and escalate in a complex, fast-paced environment.
Hands on approach, show attention to detail and ownership.
Strong in problem assessment and problem solving.
Capable in information gathering and information monitoring, able to analyze large volumes of data and documents.
Great communication skills are a must.
Strong writing skills allowing to articulate objectives, scope, and actions in narrative format.
An excellent level of English is mandatory, other languages are a plus.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
